Solved

Trend Micro OfficeScan 10.0 - How do I Upgrade to 10.1

Posted on 2010-09-21
4
1,803 Views
Last Modified: 2013-11-22
TrendMicro support said I needed to upgrade to SP1.  I am running Office Scan 10 - she said I had an older build and I should upgrade after hours.  

The number I have for them is disconnected.  I do not see anything obvious in the OfficeScan product to upgrade the "Engine" - simply upgrades to all the patterns and Anti Virus stuff.

There has got to be a simple solution i am missing - I could not find a download to SP1 - all I saw was 10.5 downloads and I do not want to go to 10.5 (and tech support actually recommended I wait.)
0
Comment
Question by:inequest
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 11

Accepted Solution

by:
ProfessorBindokas earned 125 total points
ID: 33731866
Hi

The Office Scan 10 Service Pack is available for download from TrendMicro at this link:  http://downloadcenter.trendmicro.com/index.php?clk=tbl&clkval=7®s=NABU&lang_loc=1#8

Hope this answers your question.
0
 

Author Comment

by:inequest
ID: 33734282
Thank you for the link - I am going to leave the question open until i have completed the upgrade tonight.
0
 
LVL 11

Expert Comment

by:ProfessorBindokas
ID: 33768415
Hi, did the upgrade work for you?
0
 

Author Comment

by:inequest
ID: 33773156
All is good.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Updating clients Trend Micro (OfficeScan) Console 5 111
Windows 7 keeps blocking Antivirus 11 79
bit defender blocks good applications 2 106
Is this virus ? 6 49
It started not too long ago. It was at first annoying. My keystrokes seemed to be randomly generated, not the ones I typed on the keyboard. For some reason this only happened in certain applications (especially browsers such as IE11, Firefox and Chr…
Many people tend to confuse the function of a virus with the one of adware, this misunderstanding of the basic of what each software is and how it operates causes users and organizations to take the wrong security measures that would protect them ag…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question