Link to home
Start Free TrialLog in
Avatar of ashaw2009
ashaw2009Flag for United States of America

asked on

Server 2003 prompting for credentials when connection to Sharepoint docuemtn library via UNC

Hi all

I have a sharepoint document library http://mycompany/sites/documentLibrary. When browsing to this site through Internet Explorer on a terminal server I and other users can get to the site without being prompted for a username and password. The site appears as "local intranet"  according to IE.

When browsing to the UNC path \\mycompany\sites\documentLibrary we are being prompted for a username and password. After putting in the credentials the document library displays. I need for the server to be able to access the site via UNC path without being prompted for credentials as we have several in house applications relying on doing so

The funny thing is this was working until recently. What's changed? I have no idea. I have an almost identical terminal server on the same subnet/OS/windows patch level that allows access without prompting for a username or password, and then only thing I had to do for that server was enable the web client service..

Things I have tried so far:

- Checked the Web Client service is enabled, started and set to automatic. Restarted the server just to make sure.
- Added http://mycompany, \\mycompany etc to the trusted zone.
- Set the trusted zone security to low, and ensured the "automatic logon with current username and password" option is set
- Changed the order of Network Providers for the network adapters so that the Web Client Network provider is at the top
- Set basicauth to 1 (ssl only) as per http://support.microsoft.com/kb/841215
- Disabled strict name checking as per  http://support.microsoft.com/kb/281308/en-us
- Installed Web Folders update http://support.microsoft.com/kb/907306

After doing all that and restarting still no luck.

I am now out of ideas and this is affecting hundreds of users so please offer up any that you may have.

I'm also considering logging a case with Microsoft so if anyone has information on that specifically the number to call form Australia, the rates they charge for support and whether its worth it, I would be interesting in hearing about that
Avatar of ken2421
ken2421
Flag of United States of America image

You have to ask yourself if it was working, what changed? Permissions are the most obious. It looks like you are following a solid path for troubleshooting. While I have not seen it this may be your case here

http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=c523ac7a-5724-48be-b973-641e805588f4

Ken
ASKER CERTIFIED SOLUTION
Avatar of ashaw2009
ashaw2009
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial