Solved

Exchange 2007 Activesync not working after mailbox move

Posted on 2010-09-21
6
1,309 Views
Last Modified: 2012-05-10
Created another Exchange mailbox server in a different site; moved the user to the new mailbox server.  User is getting "unable to verify account information" error.  I thought Activesync wasn't an issue when you move a mailbox in Exchange 2007.
0
Comment
Question by:crichet
6 Comments
 
LVL 32

Expert Comment

by:endital1097
ID: 33730729
do you have a client access server in that site?
you must have one in each site where there is a mailbox server
0
 
LVL 9

Expert Comment

by:jebeckham
ID: 33730748
By site, I'm assuming that you mean a different AD site.  Is the CAS role also on the new mailbox server or does a CAS server exist in the other AD site?  A mailbox move should not effect ActiveSync connectivity.  It depends on whether or not one or both of the sites are Internet facing, but your CAS servers will either proxy or redrect users to the appropriate CAS server in the site where their mailbox server resides.
0
 

Author Comment

by:crichet
ID: 33730761
Yes I do have a Client access server in that site, but the external address points to the other client access server.
0
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

 
LVL 32

Expert Comment

by:endital1097
ID: 33730765
if the cas server is not external facing, the external url value should be $null
also make sure windows authentication is enabled for the activesync vdir
0
 
LVL 32

Accepted Solution

by:
endital1097 earned 500 total points
ID: 33730845
use the set-activesyncvirtualdirectory cmdlet to update your settings
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 33732063
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
how to add IIS SMTP to handle application/Scanner relays into office 365.

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question