Good Afternoon Guys.
Here's the issue: my client has contacted me stating that they cannot perform a search on Microsoft Outlook 2007 (running Microsoft Exchange 2007 on a SBS 2008 box). When they use the search feature, it comes up with "no matches found for 'xxxx'."
I initally thought it was an outlook issue (they are using a terminal server), but then I tested on Microsoft Outlook Web Access and it doesn't work either.
Then I thought, that can only be one thing: the Microsoft Exchange Search Indexer Catalog (also called Full Text Indexing Catalog i believe?).
So here's what I did: I stopped the "Microsoft Exchange Search Indexer", went to %exchange database% folder and deleted the "CatalogData-<guid>-<guid>
". Started the service again and guess what? IT WORKS!!!
But unfortunately, not for long! As soon as I do the above procedure, I can perform the search on both outlook and OWA and it comes up with results, and then 50 seconds later I try it again and it doesn't find anything anymore.
Checking the logs, it stops working again right after the following event:
"Exchange Search Indexer completed a full crawl (indexing) of Mailbox Database First Storage Group\Mailbox Database (GUID = 38097b7f-94b4-46b5-94c5-6d
I have increased the logging level to Expert, and here's something that also comes up after a couple of minutes:
"Starting from 22/09/2010 12:51:10 PM service 'Exchange Content Indexing' has performed this activity on the server:
RPC Operations: 44915.
Database Pages Read: 141695 (of which 132817 pages preread).
Database Pages Updated: 14721874 (of which 14692966 pages reupdated).
Database Log Records Generated: 14439632.
Database Log Records Bytes Generated: 683911132.
Time in User Mode: 158045 ms.
Time in Kernel Mode: 9205 ms. "
I also tried rebuilding the catalog via Exchange Powershell ("ResetSearchIndex.ps1 [-force] -all"), and same result. It works for a few seconds, than it doesn't anymore.
I believe I am on the right path, but is there anything else that can be done to find out what's going on?
I've already tried http://technet.microsoft.com/en-us/library/aa995966(EXCHG.80).aspx