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Cannot access exchange 2007 server remotely via outlook.

Posted on 2010-09-21
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Last Modified: 2012-08-14
I recently did a bunch of updates on my Windows Server 2008 Standard 64-bit running Exchange 2007 64-bit.

After doing all the updates, I then noticed a few hours later that i am unable to connect to my exchange server remotely unless i VPN to my network first and then hit send and receive in outlook.

Any ideas?
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Question by:checkmofoshoduno
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9 Comments
 
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Expert Comment

by:smartsid
ID: 33731675
is OWA working fine ?
you should also check settings for Outlook anywhere.
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Author Comment

by:checkmofoshoduno
ID: 33731685
OWA works just fine. I did some research and came across this article....

http://office.microsoft.com/en-us/outlook-help/use-outlook-anywhere-to-connect-to-your-exchange-server-without-vpn-HP010102444.aspx

is it nessecary to do this to connect to my exchange remotely without VPN?

I feel like in the past i did connected without having ever setting anything up anything in that article.

Maybe i just always VPN'd in and today i did updates and then noticed its not working unless i am connected via VPN, so i am now making a big deal out of it? =)

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Expert Comment

by:smartsid
ID: 33731724
You need to have Outlook anywhere enabled for connecting Outlook to Exchange without VPN. (Assuming Outlook users are on Internet, not in local network).
 
ISA server is not necessarily required. You can folow the below technet link.
 
http://technet.microsoft.com/en-us/library/aa998934(EXCHG.80).aspx
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Author Comment

by:checkmofoshoduno
ID: 33731735
If ISA isn't required how can i go back to the way it may of been before where i wasn't using outlook anywhere nor VPN?
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Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

 
LVL 15

Expert Comment

by:vahiid
ID: 33731820
Outlook Anywhere uses RPC over HTTPS to establish a connection to your Exchange server when they're not connected to VPN. Running windows updates sometimes interferes with the HTTP settings. Make sure that a) your windows firewall is not enabled to block HTTPS incoming access b) you can access your OWA using HTTPS remotely without having to connect to VPN first.

If HTTPS is not working locally and remotely, you might want to try running: IISRESET

Vahid

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Author Comment

by:checkmofoshoduno
ID: 33731826
Okay so i have to use Outlook anywhere then right? or am i miss understanding something?

Previously i never did any configurations for outlook anywhere in my outlook.
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Expert Comment

by:vahiid
ID: 33731840
That's right. There's no other for your Outlook to connect to the Exchange server without the VPN (Or DirectAccess which I'm pretty sure you're not using, needs Windows 7 and 2008 R2).

If your Outlook Anywhere is not configured, you can use smartsid's link above to set it up.

Vahid
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Author Comment

by:checkmofoshoduno
ID: 33731852
I went ahead and tried using the outlook anywhere settings, but i get an SSL issue. How do i go about exporting the SSL from my server and importing it into my laptop??
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vahiid earned 500 total points
ID: 33731878
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