Solved

HyperTerminal not interacting with Juniper Router

Posted on 2010-09-22
5
1,575 Views
Last Modified: 2012-05-10
I'm trying to configure a Juniper Netscreen 5XT into "transparent" mode which can only be acheived through a cli. I'm using hyperterminal but In a hyperterminal session I cannot get a login prompt. The terminal window echos events on the router, e.g. if I reboot the router the reboot sequence displays in the hyperterminal window.  Basically I am unable to interact through hyperterminal.

I can access the firewall via the web gui OK.

I've used all the recommended settings for the hyperterminal session.

Help greatly appreciated.
0
Comment
Question by:ITSMEPJB
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 18

Accepted Solution

by:
Sanga Collins earned 250 total points
ID: 33734314
did you try to telnet to the router? you can also donwload putty and use the console option to connect to the juniper
0
 

Author Comment

by:ITSMEPJB
ID: 33734997
I've used putty to telnet into the firewall but this uses the IP port rather than the serial port. How do i get putty to use the serial port?
0
 
LVL 14

Assisted Solution

by:Otto_N
Otto_N earned 250 total points
ID: 33735340
Is your serial port working?  One failure mode that will have this effect, is if the TX-lead in the cable is broken.  Please verify by connecting the same cable to a different device.  Of course, it could also be that the physical port on the Juniper is broken.  If you receive the router-messages correctly, it seems that your settings is correct.

To use Putty for serial connections, you will need at least version 0.59, and choose the "Serial" radio button under "Session".
0
 

Author Comment

by:ITSMEPJB
ID: 33735493
Thanks. For some reason hyperterminal wouldn't work. Updated Putty to 0.6 that has the optional "serial" radio button and all's well.
0
 
LVL 14

Expert Comment

by:Otto_N
ID: 33735923
Glad it worked out.  I'm not a fan of HyperTerminal, it seems that later releases only have more bugs...
0

Featured Post

MIM Survival Guide for Service Desk Managers

Major incidents can send mastered service desk processes into disorder. Systems and tools produce the data needed to resolve these incidents, but your challenge is getting that information to the right people fast. Check out the Survival Guide and begin bringing order to chaos.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Short answer to this question: there is no effective WiFi manager in iOS devices as seen in Windows WiFi or Macbook OSx WiFi management, but this article will try and provide some amicable solutions to better suite your needs.
In this article, I am going to show you how to simulate a multi-site Lab environment on a single Hyper-V host. I use this method successfully in my own lab to simulate three fully routed global AD Sites on a Windows 10 Hyper-V host.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question