HyperTerminal not interacting with Juniper Router

I'm trying to configure a Juniper Netscreen 5XT into "transparent" mode which can only be acheived through a cli. I'm using hyperterminal but In a hyperterminal session I cannot get a login prompt. The terminal window echos events on the router, e.g. if I reboot the router the reboot sequence displays in the hyperterminal window.  Basically I am unable to interact through hyperterminal.

I can access the firewall via the web gui OK.

I've used all the recommended settings for the hyperterminal session.

Help greatly appreciated.
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Sanga CollinsConnect With a Mentor Systems AdminCommented:
did you try to telnet to the router? you can also donwload putty and use the console option to connect to the juniper
ITSMEPJBAuthor Commented:
I've used putty to telnet into the firewall but this uses the IP port rather than the serial port. How do i get putty to use the serial port?
Otto_NConnect With a Mentor Commented:
Is your serial port working?  One failure mode that will have this effect, is if the TX-lead in the cable is broken.  Please verify by connecting the same cable to a different device.  Of course, it could also be that the physical port on the Juniper is broken.  If you receive the router-messages correctly, it seems that your settings is correct.

To use Putty for serial connections, you will need at least version 0.59, and choose the "Serial" radio button under "Session".
ITSMEPJBAuthor Commented:
Thanks. For some reason hyperterminal wouldn't work. Updated Putty to 0.6 that has the optional "serial" radio button and all's well.
Glad it worked out.  I'm not a fan of HyperTerminal, it seems that later releases only have more bugs...
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