Problem with vmconverter 3

Hi, I have a problem with Windows 2000 Server conversion from physical machine to virtual machine on ESX 4.
I have used vmconverter 3 for to converter Windows 2000 but when conversion is at 97% I have this error:


    01:33:19 AM                Step 1 : Connecting to VMware Converter Agent on localhost
    01:33:20 AM                Step 2 : Creating target virtual machine and converting data
    01:33:22 AM                        Configuring parameters for the target virtual machine...
    01:33:24 AM                                WARNING: Dropping extra floppies
    01:33:24 AM                                WARNING: Dropping extra parallel ports
    01:33:24 AM                        Creating target virtual machine...
    01:33:41 AM                        Taking a snapshot of the volume...
    01:33:42 AM                        Cloning source volume c: into target virtual machine...
    02:28:43 AM                        Taking a snapshot of the volume...
    02:28:44 AM                        Cloning source volume e: into target virtual machine...
    03:22:26 AM                        Updating boot sectors...
    03:25:28 AM                        Skipping boot.ini update...
    03:25:28 AM                        Adjusting drive letter mappings...
    03:25:41 AM                Step 3 : Preparing target virtual machine
    03:30:01 AM                                ERROR: Unknown error returned by VMware Converter Agent

VMware Converter Agent logs can be found on localhost at C:\TEMP\vmware-temp\vmware-converter*
          VMware Converter Client logs on this computer can be exported, or found at "C:\WINNT\Profiles\Administrator\Local Settings\Temp\vmware-temp\vmware-client*"
          VMware Converter logs are stored on a temporary basis, and should be retrieved as soon as possible.

In attach log file.
Thanks.

-
 Salvatore.
vmware-client.txt
vmware-converter.txt
sasapixAsked:
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S00007359Connect With a Mentor Cloud Engineering OfficerCommented:
here's another solution you can try. u mentioned acronis image. hope u have the universal restore option with ur acronis.

with you acronis boot cd (with UR) option, backup ur windows 2000 server. create a new vm from scratch adn configure is as per ur current windows 2000 box. edit the vm to use a acronis boot image.iso file and u can access your backup.tib fil either through usb passthrough or over the network or over the datastore, local or san,as long as accessible to ur newly created vm. power ur vm, boot to acronis cd adn preform a restore with the UR option.  ddoes acronis know u are restoring to a vm ir physical host, who cares, but it's worked for me.
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Gianpiero RossiSystem AdministratorCommented:
have you done an "hot conversione" or a cold one?
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sasapixAuthor Commented:
I have made hot conversion, the physical machine is up during conversion procedure.

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 Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

I see in the logs, that maybe is a timeout problem.

Try to use vConverter Standalone on the physical machine and point to a ESX host the destination, not a vCenter.

Also don forget to check the pre requirements on a P2V

http://www.vmware.com/support/converter/doc/releasenotes_conv40.html#install

If still you cannot P2V the server, try a cold migration

http://www.experts-exchange.com/Software/VMWare/A_3639-VMware-vConverter-P2V-for-Windows-Servers.html

Jail
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sasapixAuthor Commented:
already use vmconvert Standalone installed on physical machine and already use (in my vmconverter task) ESX destination not a Vcenter destination.

- I use vmconvert standalone 3.0.3 build 89816 on Windows 2000 Server SP3, I must upgrade to SP4 ?
- is better use vmconverter standalone version 4 ? but on another windows 2000 server machine I have problem with vmconverter 4.

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 Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

Use the last vConverter

In the pre tasks, check my article and use some of the pre tasks before P2V, this will prevent some issues.

If still you cant P2V with success then you must use a cold migration

Jail
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sasapixAuthor Commented:
now I install SP4 for WIndows 2000 server and then I try with vmconverte 4.

Sorry but at what pre-tasks do you refer in the article ?

Thanks.

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 Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

Now I remember that I had a similar issue with timeout, and the problem was the connection in the physical.

So try to update the drivers for the adapter and also double check the cable and connections for that physical server. In my case, fix the problem

Jail
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sasapixAuthor Commented:
Hi, I have installed SP4 and I have updated nic driver but I have always problem..at 97% converter task is stopped.

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 Salvatore.
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sasapixAuthor Commented:
but for cold conversion I must use "vmware converter boot cd" ? I search this product but I don't find link for download on vmware web site.

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 Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

Did you run the pre tasks like is the article?? Clean temp file, defrag and stop some non Windows services?

The BootCD only is available for users with a VMware Enterprise license account



Jail
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sasapixAuthor Commented:
Hi, yesterday I have running ccleaner e mydfrag and then I have tried with vm converter standalone 4.3.0 but I cann't install this versione bacause I have an error message (file in attached).
Thanks.

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 Salvatore.
vmc4.JPG
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

With this new version in a Windows 2000 never tested, but try to install in another server(vCenter) and try a remote migrating.

If still have any issues, the vConverter 4.0 the Windows 2000 SP4 is supported as a standalone.

http://www.vmware.com/support/converter/doc/releasenotes_conv40.html

In the last case, do a cold migration.

Jail
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sasapixAuthor Commented:
Now I install 4.0.1 andtry conversiont job.
For cold migration I must have VMware Enterprise license account ??

-
 Salvatore.

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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi Salavatore

Yes you need a Enterprise License.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1026714

Sincerely I never understand why VMware requires that license. This is just like vConverter, but with the physical server off.

I think this should be free like vConverter Standalone.

Jail
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sasapixAuthor Commented:
Hi, also with vm converter 4.0.1 I have the same problem, at 97% job failed ! :-(
another way can be use "Acronis True Image Echo" for image backup in .tib extension and then with vmconverter I can convert .tib in vm on destionation esx host ??
is possible this way ?

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 Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

Yes you can convert an image with vConverter.

Did you follow all the pre tasks before the migration?

Jail
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sasapixAuthor Commented:
yes I running ccleaner and mydefrag.

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 Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

Did you stop the non Windows services? Any software from RAID or other management in that server?

How many disks/partitions do you have?

Windows 2000 is always a problem. Rarely i do this online, only cold migration.

Jail
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sasapixAuthor Commented:
yes, I have stopped antivirus, exchange server and sql server.
On this server I have two disks in RAID 1 on Smart Array 532 and in OS I have two partitions C and E.
But if in raid I have a disk fail (therefore only one disk is ok) this is can a problem for converter job ?


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 Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

This server have Exchange Server and SQL installed? If so, sorry but this the of server need to be done with power off, and using a cold migration.

This type of product of many issues, need to be down and migrate as an image, not as an OS(or with services)

Can you unplug the bad disk?

Jail
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sasapixAuthor Commented:
in the following days I try with Acronis image and then with .tib file I try with vmconverter.

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Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

And did fix the problem?

Jail
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sasapixAuthor Commented:
I try tomorrow ! :-)

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 Salvatore.
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sasapixAuthor Commented:
after acronis backup I have .tib but when I convert .tib to virtual (always with vm conveter) I have an error message.
Pheraps I must running vmconveter on the same machine when is located the .tib file ?
Now I have this situation:

1- server with windows2000 and vmconverter
2- on windows2000 I have a mapped netowor drive F:\ (the .tib file is on another LAN machine) where is located .tib file
3- on windows 2000 machine I execute vmconverter job with .tib file

Thanks.

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 Salvatore.
Cattura.JPG
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sasapixAuthor Commented:
yes I have UR option with my Acronis version, If I have understood correctly steps are:

1- create a new vm with windows 2000 server OS
2 - on this new VM I must boot with Acronis boot image
3- I choose UR and then I use .tib file stored on cd/dvd support

this is correct ?

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 Salvatore.
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sasapixAuthor Commented:
this steps (1,2 and 3) are corrects ?
thanks.

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 Salvatore.
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Luciano PatrãoICT Senior Infraestructure  Engineer  Commented:
Hi

No.

You need to use the vConverter Standalone to import that image.

Run the vConverter then choose "convert Machine", then select the source type "Backup image or third-party Virtual Machine".

After this you convert that image to your VMware Host

Jail
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sasapixAuthor Commented:
tonight I have made a conversion with success but without vmconverter, I have following indication about #33874198:

1- I have created .tib with acronis
2- I have installed a new vm with windows 2000 server
3 I have created a boot cd with acronis
4-on  previous new vm created I have make boot with cd/acronis (and I have used Universal Restore) and I have passed the .tib created

Thanks.

-
 Salvatore.
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