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inter-tel 5000 voicemail sending email of message

Posted on 2010-09-22
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Last Modified: 2012-05-10
I have an inter-tel 5000 phone system and I am looking to get the voicemail to email me a copy of my messages, I know this can be done and I have configured my smtp server in the DB studio for the phone system.

anyone have any ideas?

thanks

Ally
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Question by:AUPIT
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by:mcp_jon
ID: 33742498
Which E-mail server are you using ?

If Exchange then you will need a connector allowing the Phone System to Anonymously Relay to it.

Kind regards.
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by:AUPIT
ID: 33742525
I am using exchange 2003 at the moment.  

thanks

ally
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mcp_jon earned 500 total points
ID: 33742628
Then all you need to do is create a connector using the Phone's IP as originator and the Exchange se sender. Remember that port 25 must be open ( You can test this by doing a Telnet into the Exchange Server on port 25 ).

The authentication should be Anonymous.

Hope this helps :)

Kind regards.
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by:AUPIT
ID: 33742706
I have the connection on port 25 but I am unsure about how to set the rest of the things you have mentioned up, would that be set up on the exchange server?
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by:mcp_jon
ID: 33742856
Yes, preciselly.

How to configure the SMTP connector in Exchange 200x
http://support.microsoft.com/kb/265293

Kind regards.
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Author Comment

by:AUPIT
ID: 33742917
i might be missing the point but how do i now get the phone system to be configured in Exchange Connector?
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Author Comment

by:AUPIT
ID: 33743039
i have now got it working and i have not had to update the exchange server configuration.  thanks for all of your help MCP_jon
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Author Closing Comment

by:AUPIT
ID: 33743046
it was a combination of the solution provided and also my own knowlage of the configuration
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Expert Comment

by:mcp_jon
ID: 33743432
Glad it's worked out !

Have a nice day  :)

Cheers.
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