MOSS 2007 Custom Sharepoint Designer Workflow not working for one user only
Posted on 2010-09-22
We have created a custom workflow in SPD that is attached to a document library within a MOSS 2007 teamsite.
The workflow is set to trigger when a new item is created in the document library.
Previously, the workflow has worked fine for all users but recently has stopped working for one user only.
For the problem user, what we are seeing is that when a new item is created in the document library, the attached workflow never starts. There is no error, the workflow just does not get triggered. However, if the problem user goes to an item in the document library and clicks on the workflow she can manually start it and it works fine with no error.
This user has the same permissions on the site as others who do not have any problem.
In the course of investigating this problem, we have temporarily increased the problem users permissions on the document library to full control (was contribute before) but this has had no effect on the problem. Authentication is being done via Active Directory. We have tried removing the user from the site and re-instating her but again this has no impact.
Does anyone have any idea how we could fix this problem or further debug it?