Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Autodiscovery Exchange 2007 - Outlook 2007

Posted on 2010-09-22
6
274 Views
Last Modified: 2012-05-10
Hi

I have recently implemented an SBS2008 server with Exchange 2007, everything was working fine until the customer requested they change their reply address going from domain.co.uk to domain.com, this has now prompted the autodiscovery in Outlook 2007 to popup asking to connect to domain.com, when their email accounts in AD are domain.co.uk.

How can I resolve this?? can I turn it off??

rgds
0
Comment
Question by:abmcsltd
6 Comments
 
LVL 10

Expert Comment

by:dhruvarajp
ID: 33733092
you need get a new certificate that contains the new domain name as one of the subject alternative names
0
 
LVL 32

Accepted Solution

by:
endital1097 earned 500 total points
ID: 33733161
the autodiscover service queries for a service connection point based on your email address (somone@domain.com means an internal query will search AD, externally will attemtp domain.com and autodiscover.domain.com)

is the issue internal or external?
you could create an srv record in DNS for _autodiscover._tcp.domain.com that point to your A record of domain.co.uk

you should be able to resolve this without a new cert if your DNS can host SRV records
0
 
LVL 3

Expert Comment

by:edbonl
ID: 33733509
0
 
LVL 32

Expert Comment

by:endital1097
ID: 33733557
0
 

Author Comment

by:abmcsltd
ID: 33733621
many thanks will look into these.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question