Link to home
Start Free TrialLog in
Avatar of jeanmonline
jeanmonline

asked on

Symantec BE2010 agent problem on exchange 2010

Hi,

I have installed BE2010 on windows 2008 and install the agent on different servers win 2008 with no problem,

But when I try to install the agent on exchange 2010  i receive the following error

"error connecting to the remote server. ensure that the server is available has wmi enabled and is not blocked by a firewall 14"

Please can you help

Regards
Avatar of 123-imran
123-imran

did u checked the WMI services and Firewall as mentioned and also enable remote registry
You may have to manually install the agent rather than pushing it from the Backup Exec UI - I had this problem after updating to BE 2010.
Avatar of jeanmonline

ASKER

I have checked the firewall

Please tell me how can I check the wmi and remote registery

I have installed the agent without pushing it but with no luck
ASKER CERTIFIED SOLUTION
Avatar of mszal101
mszal101

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Brilliant! This worked for me too!