Solved

Symantec BE2010 agent problem on exchange 2010

Posted on 2010-09-22
5
1,730 Views
Last Modified: 2013-12-01
Hi,

I have installed BE2010 on windows 2008 and install the agent on different servers win 2008 with no problem,

But when I try to install the agent on exchange 2010  i receive the following error

"error connecting to the remote server. ensure that the server is available has wmi enabled and is not blocked by a firewall 14"

Please can you help

Regards
0
Comment
Question by:jeanmonline
5 Comments
 

Expert Comment

by:123-imran
ID: 33733923
did u checked the WMI services and Firewall as mentioned and also enable remote registry
0
 
LVL 2

Expert Comment

by:mszal101
ID: 33733968
You may have to manually install the agent rather than pushing it from the Backup Exec UI - I had this problem after updating to BE 2010.
0
 

Author Comment

by:jeanmonline
ID: 33734315
I have checked the firewall

Please tell me how can I check the wmi and remote registery

I have installed the agent without pushing it but with no luck
0
 
LVL 2

Accepted Solution

by:
mszal101 earned 500 total points
ID: 33734450
Click on Start->Run and put in "services.msc"

Find the remote registry service in there and change it to automatic and start it.  I would start with that.
0
 

Expert Comment

by:bestchoiceit
ID: 38182366
Brilliant! This worked for me too!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Find out what you should include to make the best professional email signature for your organization.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question