Solved

HP Photosmart C4795, how to turn off wireless

Posted on 2010-09-22
3
1,823 Views
Last Modified: 2013-12-15
Hi There,

I have a remote client who installed an HP Photosmart C4795 printer and attempted to setup using wireless. The problem seems to be that whenever it connects to the network, the wireless internet stops working for the laptop in the same office. So she connected it via the regular USB method, this is fine for her.

The problem is that the printer keeps re-connecting to the wireless and choking out the internet and in the manual there are no specific instructions for how to disable the wireless entirely. I am confident it's possible because I have an earlier HP Printer with a different menu navigation than hers and I can disable the wireless on mine. I tried giving her the steps that I take using my HP printer, but we have different menus apparently so it did not help.

Does anyone have this model and could give me the step by step for navigating the system menu to disable wireless radio from the HP Photosmart C4795 entirely? Thanks!!

TLDR: Need step-by-step from someone with an HP Photosmart C4700 Series how to disable wireless radio entirely on this model. Thanks!
0
Comment
Question by:fecklessness
  • 2
3 Comments
 
LVL 3

Accepted Solution

by:
madshjensen earned 500 total points
ID: 33734304
If you can't disable the Wi-FI function, why not just punch in some wrong information, so the printer forgets the old network and settings. Just give it some wrong information. If I recall correctly, you have an option to enter your own SSID, IP and so on, for networks with hidden SSID (Wireless network name).

If you aren't able to disable the radio, this sould be a decent work around.
Give it a go.
0
 

Author Comment

by:fecklessness
ID: 33734337
Yes, I'll do that as a last resort, thanks! But I really would just like to disable it if anyone out there has a similar model, or this information.
0
 

Author Closing Comment

by:fecklessness
ID: 33735014
Good enough solution that would have worked. The client ended up finding the disable wireless radio option in the menu and all is well, but she could not repeat the steps to me so I could post FYI.

Sorry
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
source code to scan multiple images 6 91
Sourcing High Volume Laser Printer 5 48
QR code printing 5 41
Vista to Windows 7 + Epson 3170 Photo scanner and copier 8 73
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Along with being a a promotional video for my three-day Annielytics Dashboard Seminor, this Micro Tutorial is an intro to Google Analytics API data.

778 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question