Solved

Cisco UC500 Can't do voice calls between extensions in same remote site, but back to main office UC520 works fine

Posted on 2010-09-22
2
811 Views
Last Modified: 2012-05-10
Experts,
  I have a UC500 setup as EZVPN server.  Remote site is vpn remote and the phones work fine when calling outside lines or extensions in main site.  The problem i am encountering is that the phones in the remote site cannot call eachother via extension.  The phones ring and show whos calling, but on pickup the line is dead or hangs.

Let me know what you need me to provide.  I have already confirmed that ip is routing between sites.  Ping tests confirm routing is working, also the phones in remote site would not work if routing was not working.  I know that the phones are supposed to talk directly to eachother after initial dialing of extension...


Any help is appreciated!
0
Comment
Question by:blackss
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 3

Expert Comment

by:uniplast
ID: 33736311
I do not understand some things, and I need further clarification.

If you have configured EZVPN, this should mean that remote users accessing your site through the Cisco VPN client, and to use CIPC, OK?
Or remote location means that you have more UC device's  that you want to connect?
Can you explain your configuration more closely please?
0
 

Accepted Solution

by:
blackss earned 0 total points
ID: 33736363
I would, but I think I figured it out.  Ill post back if this doesn't work later today and thanks for your response.

https://supportforums.cisco.com/thread/2020321/
0

Featured Post

Is Your DevOps Pipeline Leaking?

Is your CI/CD pipeline a hodge-podge of randomly connected tools? You’ve likely got a tool to fix one problem & then a different tool to fix another, resulting in a cluster of tools with overlapping functionality. Learn how to optimize your pipeline with Gartner's recommendations

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Tired of waiting for your show or movie to load?  Are buffering issues a constant problem with your internet connection?  Check this article out to see if these simple adjustments are the solution for you.
Quality of Service (QoS) options are nearly endless when it comes to networks today. This article is merely one example of how it can be handled in a hub-n-spoke design using a 3-tier configuration.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question