Solved

Cisco UC500 Can't do voice calls between extensions in same remote site, but back to main office UC520 works fine

Posted on 2010-09-22
2
813 Views
Last Modified: 2012-05-10
Experts,
  I have a UC500 setup as EZVPN server.  Remote site is vpn remote and the phones work fine when calling outside lines or extensions in main site.  The problem i am encountering is that the phones in the remote site cannot call eachother via extension.  The phones ring and show whos calling, but on pickup the line is dead or hangs.

Let me know what you need me to provide.  I have already confirmed that ip is routing between sites.  Ping tests confirm routing is working, also the phones in remote site would not work if routing was not working.  I know that the phones are supposed to talk directly to eachother after initial dialing of extension...


Any help is appreciated!
0
Comment
Question by:blackss
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 3

Expert Comment

by:uniplast
ID: 33736311
I do not understand some things, and I need further clarification.

If you have configured EZVPN, this should mean that remote users accessing your site through the Cisco VPN client, and to use CIPC, OK?
Or remote location means that you have more UC device's  that you want to connect?
Can you explain your configuration more closely please?
0
 

Accepted Solution

by:
blackss earned 0 total points
ID: 33736363
I would, but I think I figured it out.  Ill post back if this doesn't work later today and thanks for your response.

https://supportforums.cisco.com/thread/2020321/
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In the hope of saving someone else's sanity... About a year ago we bought a Cisco 1921 router with two ADSL/VDSL EHWIC cards to load balance local network traffic over the two broadband lines we have, but we couldn't get the routing to work consi…
The Cisco RV042 router is a popular small network interfacing device that is often used as an internet gateway. Network administrators need to get at the management interface to make settings, change passwords, etc. This access is generally done usi…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Suggested Courses
Course of the Month9 days, 5 hours left to enroll

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question