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Can't print landscape from Remote Desktop 2008R2

Posted on 2010-09-22
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Last Modified: 2013-11-21
One of our users logs into our 2008R2 Remote Desktop server with a Win7 client and they can not print landscape through EasyPrint from Excel. The page setup and preview allow it to orient as landscape but it will always print portrait. The printer is an Officejet 6500.

Any suggestions?
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Question by:toadstool331
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5 Comments
 
LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33735818
Which driver is the redirected printer using on the 2008 R2 server? I assume this is a redirected printer.
If not, have you tried the HP Universal Driver?

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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Author Comment

by:toadstool331
ID: 33736318
There is no Universal Print Driver for the OfficeJet 6500 unfortunately.
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LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 33736372
So have you tried using Easy Print, the Microsoft built-in one on Windows Server 2008 R2?

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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Author Comment

by:toadstool331
ID: 33843203
How difficult is it to setup EasyPrint? I enabled it in Group Policies, but there is no change on the Remote Client.
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Accepted Solution

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Cláudio Rodrigues earned 250 total points
ID: 33843231
The remote client requires the latest and greatest RDP client and .NET framework 3.5 SP1.
Once you have that and connect to the TS the printer should be autocreated using it. You can check on the printer properties on the Advanced tab for the driver in use. It should say Easy Print.

Cláudio Rodrigues
Microsoft MVP - Remote Desktop Services
Citrix CTP
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