Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Cannot open outlook contact list

Posted on 2010-09-22
5
Medium Priority
?
1,331 Views
Last Modified: 2012-05-10
I have one user that gets the following error when trying to access the only distribution list she has.

"Can't op;en this item. There is not enough memory available on the Microsoft Exchange Server computer to perform the operation."

She is using an Outlook 2003 client on a windows 2003 terminal server. We are using Exchange 2007 server.

I found some articles that talked about size limitations but they all seemed to be exchange server 2003 related.

Any help is appreciated.

Thanks,

Justin
0
Comment
Question by:JustinGSEIWI
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 

Expert Comment

by:mikey71174
ID: 33735778
Have you checked her mailbox size?  That would be my first suggestion.  If it's anywhere near 2GB, then, this could be a possible cause.
0
 

Author Comment

by:JustinGSEIWI
ID: 33735836
The mailbox is only 650MB.

Thanks,

Justin
0
 

Expert Comment

by:mikey71174
ID: 33736371
Did the user use Outlook Web Access to add a new user to the DL?
0
 

Accepted Solution

by:
JustinGSEIWI earned 0 total points
ID: 33746197
The user does not know how to you OWA. I did determine that her distribution list was to large. It had over 100 contacts in it. I am disappointed that exchange 2007 or outlook 2003 can't handle this many. Either way, I had the user make that large contact list into two smaller ones and that resolved her problem.

Thanks,

Justin
0
 

Expert Comment

by:mikey71174
ID: 33746600
That happens quicker with OWA, as it uses more memory.  Good job though.  It's unfortunate that the size limitations still exist in Outlook 2007, even though MS advertised that they wouldn't.  Same goes for the pst files as well if your users ever upgrade to 2007.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
New style of hardware planning for Microsoft Exchange server.
how to add IIS SMTP to handle application/Scanner relays into office 365.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question