Outlook 2003 displays Outlook Today instead of shared folder contents

Posted on 2010-09-22
Medium Priority
Last Modified: 2013-02-10
A handful of users have reported that when they try to open another user's shared folder, such as inbox or contacts, in Outlook 2003, they see their own Outlook Today page instead of the folder's contents. It seems to be related to the user and not the sharer, because other users can see the same shared content just fine, and it doesn't appear that the sharer has special configured permissions (just used the reviewer settings). Any idea what's causing it?
Question by:gregsedwards
1 Comment
LVL 11

Accepted Solution

ProfessorBindokas earned 1000 total points
ID: 33751584
Hi,  two quick suggestions:

1.  Double and triple check permissions, since even though users say they are OK, trouble is usually permission related.

2..  Run outlook.exe /cleanprofile to clean up the user profiles on the affected machines.

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