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Terminal Server Printing - Missing Text

Posted on 2010-09-22
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Last Modified: 2012-05-10
We operate a remote Terminal Server and print locally to two offsite locations.  Initially all print functions operated normally.  Then the one location with a sole Xerox printer was unable to directly print documents.  Documents would print formatting details but no text.  So an invoice would print with line boarders, but no text.

Then today our second location started experiencing the same problem.  First with one printer, then with another printer.

Any idea what is going on here?
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Question by:shawnkimble
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Author Comment

by:shawnkimble
ID: 33736749
Locally all client PC's print fine.  I assume it has to do with the TS or the connection dropping
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Expert Comment

by:Hypercat (Deb)
ID: 33736982
What method are you using on the terminal server end to generate the print files? Do you have individual drivers installed on the TS for each printer, or are you using some sort of universal print driver software?
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Accepted Solution

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shawnkimble earned 0 total points
ID: 33737120
I have individual print drives installed for each remote printer.  A reboot of the cloud server fixed the problem.  Just seemed odd.
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