Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Terminal Server Printing - Missing Text

Posted on 2010-09-22
3
Medium Priority
?
354 Views
Last Modified: 2012-05-10
We operate a remote Terminal Server and print locally to two offsite locations.  Initially all print functions operated normally.  Then the one location with a sole Xerox printer was unable to directly print documents.  Documents would print formatting details but no text.  So an invoice would print with line boarders, but no text.

Then today our second location started experiencing the same problem.  First with one printer, then with another printer.

Any idea what is going on here?
0
Comment
Question by:shawnkimble
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 

Author Comment

by:shawnkimble
ID: 33736749
Locally all client PC's print fine.  I assume it has to do with the TS or the connection dropping
0
 
LVL 38

Expert Comment

by:Hypercat (Deb)
ID: 33736982
What method are you using on the terminal server end to generate the print files? Do you have individual drivers installed on the TS for each printer, or are you using some sort of universal print driver software?
0
 

Accepted Solution

by:
shawnkimble earned 0 total points
ID: 33737120
I have individual print drives installed for each remote printer.  A reboot of the cloud server fixed the problem.  Just seemed odd.
0

Featured Post

Enroll in October's Free Course of the Month

Do you work with and analyze data? Enroll in October's Course of the Month for 7+ hours of SQL training, allowing you to quickly and efficiently store or retrieve data. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Scenerio: You have a server running Server 2003 and have applied a retail pack of Terminal Server Licenses.  You want to change servers or your server has crashed and you need to reapply the Terminal Server Licenses. When you enter the 16-digit lic…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question