[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

PDFs are blurry and distorted

Posted on 2010-09-22
6
Medium Priority
?
1,122 Views
Last Modified: 2012-06-22
Customer has a pdf, which looks great and no issues with text, when he goes to print as PDF using the PDF printer, he will save it (say for instance) to his desktop, he views the PDF that he saved for printing everything is distorted and text is all blurried. Almost as if it were wet ink that got smeared everywhere.  I cannot find any documentation on how to resolve this problem. Please help!
0
Comment
Question by:otishelp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 31

Expert Comment

by:captain
ID: 33738130
Hi

Is he using Print to PDF in order to save the PDF? Why not simply save it using File> Save as?

It is likely that he has Adobe PDF Settings specified in his Adobe Printer. open the Printer Control panel and right click Adobe PDF printer. Select printing preferences and check the the PDF settings are NOT set to 'Smallest file size' but to 'Standard'. Try 'Highest Quality' as well to check for effect.

If the setting is set to 'Standard' open Distiller and check the settings. Go to Start> Programmes> Adobe Distiller x.0. When Open go to Settings > Settings > Edit PDF Settings. On the left panel select 'Images' and check that the down-sampling options are not set too low (min 150=default for Standard).

If that does not help, let us know and we may need more info on what setup he has and what sw he uses to view/print/create PDFs...

hth
capt.
0
 

Author Comment

by:otishelp
ID: 33738175
Yes, I'm not sure why he's doing that either, lol. :)  I have to leave for the day but I will pass this to him, he's a remote user.  I'll let you know, hopefully tomorrow!
Thank you!!!
0
 

Author Comment

by:otishelp
ID: 33743926
Ok here's what my customer said:

PDF settings were already set to Standard.  For whatever reason he didn't say anything about trying it on Highest Quality and I'm having him do that now.

Image settings were set correctly and even sent me a screenshot of the settings if you need that.

Anything else?
0
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 
LVL 31

Expert Comment

by:captain
ID: 33744057
Try highest settings first to see if this makes a difference. Then post a screenshot of the blurry appearance. Ideally we could use a post of the PDF so we can see if this is blurry here as well...
0
 

Accepted Solution

by:
otishelp earned 0 total points
ID: 33744297
ok well we figured it out.  Apparently ther is a check box that says "print color in black" so when he unchecked that, it's printing fine now, lol... So thank you for all of your assistance, it was just something he mgiht have accidentally checked when doing it.
0
 
LVL 31

Expert Comment

by:captain
ID: 33744422
Well, glad you figured it, it was pointing in the direction of user settings...
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Inserting page numbers in Portable Document Files not only enhances manageability but also makes them look professional. With numbered pages, the file appears more organized and it becomes easier to search for a particular page. The size and the vol…
The new Microsoft OS looks great, is easier than ever to upgrade to, it is even free.  So what's the catch?  If you don't change the privacy settings, Microsoft will, in accordance with the (EULA) you clicked okay to without reading, collect all the…
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question