Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Error Message when sending new email in Outlook 2010

Posted on 2010-09-22
4
Medium Priority
?
309 Views
Last Modified: 2012-05-10
We are upgrading to Office 2010. In Outlook when a user sends a NEW email message the below email comes back:

Your message did not reach some or all of the intended recipients.

      Subject:      
      Sent:      9/22/2010 9:14 AM

The following recipient(s) cannot be reached:

      username (username@waggonereng.com) on 9/22/2010 9:14 AM
            The e-mail account does not exist at the organization this message was sent to.  Check the e-mail address, or contact the recipient directly to find out the correct address.
            <scout.waggonereng.com #5.1.1>

Please help as this can not occur once we deploy 2010 to all users. Thanks.
0
Comment
Question by:oliviam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 15

Assisted Solution

by:Jeff Perkins
Jeff Perkins earned 2000 total points
ID: 33737324
Are you positive the email is being sent to a good address?  That message is indicative of a bad address. Are you using exchange?
0
 

Author Comment

by:oliviam
ID: 33744545
Yes it is an accurate email address. I tried several. It seems to be working now, but when we first installed 2010 it was bouncing back correct email addess' Yes we are using exchange.
0
 

Author Comment

by:oliviam
ID: 33744564
The problem is it happened with four of us who installed 2010. I can't deploy 2010 to 100 other people and have this happen.  
0
 
LVL 15

Accepted Solution

by:
Jeff Perkins earned 2000 total points
ID: 33746119
I don't know enough about exchange to help you, but having a link to the question there would very probably steer the right experts into your corner.
   I'm not sure how to go about it, but if you contact the moderators I'm sure they will be more than glad to help you out.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question