Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1004
  • Last Modified:

Sonicwall CDP 2440i Password Helo

I have a sonicwall cdp 2440i that needs a password reset.  I followed the manual but do not see the screen for Authentication Reset.  Has anyone had this problem?

Thanks.
0
sd735
Asked:
sd735
  • 4
  • 3
1 Solution
 
digitapCommented:
What steps are you using?  Are they these steps?http://www.sonicwall.com/downloads/SonicWALL_CDP_CLI_Command_Reference.pdfSearch for reset and the first problem/resolution will be to reset the password.
0
 
sd735Author Commented:
Did this... It blasts right through and does not give me the option of menus.  I do not see Authentication Reset.
0
 
digitapCommented:
Read through this forum thread and tell me what you think.  Hope you can access the form.

http://bit.ly/crzt8E
0
The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

 
sd735Author Commented:
nope... not it.... It was registered but with no support, tech support wont even talk to me.
0
 
digitapCommented:
hmmm...from what i can see, support needs to be involved with the password reset.  otherwise, I don't know what else to try.  i've requested a moderator review the question and suggest additional zones to get more expert attention.
0
 
digitapCommented:
bummer.  hope you have better luck with the new unit.
0
 
sd735Author Commented:
Resolved by sending unit back.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now