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IBM LTO 4 drive displays 0 with solid amber light will not accept tapes

I have a IBM LTO 4 tape drive that this morning when i took the tape out the green light was blinking still and i didnt think anything of it. when i tried to put todays tape in, it would not accept the tape. It not shows 0 on the red display (where it usually shows C for cleaning) and the light is solid amber. tried to disable in backup exec and then reanable. tried to use the eject utility and it failed. No alerts or messages in the application or system logs. I tried an inventory job and it came back with device was offline. So i turned it back online, and i still have the 0 in red and the solid amber light. please help.
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jstevens80
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jstevens80
1 Solution
 
willettmeisterCommented:
It sounds like you drive has gone to tape drive heaven.  You may try powering it on and off again though.
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madunixCommented:
Did it work before? What is the firmware on the LTO4 drive? Try to delete the device description, power off/on and then recreate the device description...
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jstevens80Author Commented:
Powered off then on. Didnt want to do that since people work 24/7 on that server, but it did return to normal operation after restart.
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Thomas RushCommented:
Sometimes I've seen devices like this "come back" if you disable in Device Mangler and then re-enable without a reboot.     Doesn't work all the time, but when it works, it's better than rebooting a 24x7 server.
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jstevens80Author Commented:
when i disabled in DM it required a reboot. maybe because i hadnt shut down the backup exec sql or services? not sure
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