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Mailbox Issue

Hi,

one of my users are getting this error.

I've increased his limits on Mailbox and also Database side but he still can't send or receive??
I've cleaned  his outlook and moved server side folders to PST's.
I've also restarted the Exchange server.


#550 5.2.2 STOREDRV.Deliver: mailbox full. The following information should help identify the cause: "MapiExceptionShutoffQuotaExceeded:16.18969:C3000000, 17.27161:00000000A4000000000000000000000000000000, 255.23226:00000000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:08000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 2.22787:00000000, 4.13032:0F010480, 4.7588:0F010480, 4.6564:0F010480, 4.4740:05000780, 4.6276:05000780, 4.5721:DD040000, 4.6489:DD040000, 4.2199:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:00000000, 0.26849:00000000, 255.21817:DD040000, 0.26297:2D000000, 4.16585:DD040000, 0.32441:2F400000, 4.1706:DD040000, 0.24761:00000000, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000". ##
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D0TCom
Asked:
D0TCom
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1 Solution
 
cornetthdCommented:
This can take up to two hours to take affect.  

To apply them immediately you can stop and restart the information store.
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D0TComAuthor Commented:
I've restarted the exchange server.

and I have a edge server - too
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AkhaterCommented:
issue a get-mailboxstatistics username

and give the resutls
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Jeff BeckhamEngineerCommented:
Did you perform cleanup followed by a hard delete from their Deleted Items (Ctrl-Del)?
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D0TComAuthor Commented:
@ Akhater


DisplayName               ItemCount    StorageLimitStatus         LastLogonTime
-----------               ---------    ------------------         -------------
Staff Name                8676            MailboxDisabled  9/22/2010 3:12:34 PM
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cornetthdCommented:
Is there a journaling mailbox associated with this mailbox.  If so make sure it is enabled.
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AkhaterCommented:
MailboxDisabled  means the user is still above his quota increase more
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MCSE3737Commented:
With Exchange servers, you need to be patient.
I suspect your new quota settings will be applied.
Restarting the information store is the only thing that will apply the setting.

If you checked the mailbox and increased above this size, things will fall in to place.
Exchange keeps the setting in acash for two hours and the applies it.

You might want to check this discussion:
http://www.techexams.net/forums/exchange-server-office-communications-server-exams/36505-mailbox-size-limits-exchange-2003-a.html
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AkhaterCommented:
MSCSE3737 the OP said he restarted exchange server....

to the OP please run

get-mailboxstatistics username | fl Name,Size,Quota,Percent
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AkhaterCommented:
excuse me the above is wrong

get-mailboxstatistics username | fl DisplayName,totalItemSize
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D0TComAuthor Commented:
Mailbox size 1018097KB

Please see attached

---------------------------------------

I've realized that I was missing a number and re-ran the cml and now it says belowlimit

Thanks Akhater!
storage.JPG
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AkhaterCommented:
that's good news, can you now restart information store and test?
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D0TComAuthor Commented:
DONE and its working...

Thanks to everyone who participated.
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