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Mailbox Issue

Hi,

one of my users are getting this error.

I've increased his limits on Mailbox and also Database side but he still can't send or receive??
I've cleaned his outlook and moved server side folders to PST's.
I've also restarted the Exchange server.

#550 5.2.2 STOREDRV.Deliver: mailbox full. The following information should help identify the cause: "MapiExceptionShutoffQuotaExceeded:16.18969:C3000000, 17.27161:00000000A4000000000000000000000000000000, 255.23226:00000000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:08000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 2.22787:00000000, 4.13032:0F010480, 4.7588:0F010480, 4.6564:0F010480, 4.4740:05000780, 4.6276:05000780, 4.5721:DD040000, 4.6489:DD040000, 4.2199:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:00000000, 0.26849:00000000, 255.21817:DD040000, 0.26297:2D000000, 4.16585:DD040000, 0.32441:2F400000, 4.1706:DD040000, 0.24761:00000000, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000". ##

cornetthd

This can take up to two hours to take affect.

To apply them immediately you can stop and restart the information store.

D0TCom

ASKER

I've restarted the exchange server.

and I have a edge server - too

Akhater

issue a get-mailboxstatistics username

and give the resutls

Jeff Beckham

Did you perform cleanup followed by a hard delete from their Deleted Items (Ctrl-Del)?

D0TCom

ASKER

@ Akhater

DisplayName ItemCount StorageLimitStatus LastLogonTime
----------- --------- ------------------ -------------
Staff Name 8676 MailboxDisabled 9/22/2010 3:12:34 PM

cornetthd

Is there a journaling mailbox associated with this mailbox. If so make sure it is enabled.

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Akhater

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MCSE3737

With Exchange servers, you need to be patient.
I suspect your new quota settings will be applied.
Restarting the information store is the only thing that will apply the setting.

If you checked the mailbox and increased above this size, things will fall in to place.
Exchange keeps the setting in acash for two hours and the applies it.

You might want to check this discussion:
http://www.techexams.net/forums/exchange-server-office-communications-server-exams/36505-mailbox-size-limits-exchange-2003-a.html

Akhater

MSCSE3737 the OP said he restarted exchange server....

to the OP please run

get-mailboxstatistics username | fl Name,Size,Quota,Percent

Akhater

excuse me the above is wrong

get-mailboxstatistics username | fl DisplayName,totalItemSize

D0TCom

ASKER

Mailbox size 1018097KB

Please see attached

---------------------------------------

I've realized that I was missing a number and re-ran the cml and now it says belowlimit

Thanks Akhater!
storage.JPG

Akhater

that's good news, can you now restart information store and test?

D0TCom

ASKER

DONE and its working...

Thanks to everyone who participated.