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Word document (when printed) showing extra words in printout - extra words not showing in actual document or preview

Posted on 2010-09-22
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Last Modified: 2012-08-13
Strange issue.

I have a Word .doc that when printed is showing extra words on the printout.  For example, if the sentence is:  When the cylinder has filled with preservative, the pressure period begins.  

When I print out the document, it says:  When the cylinder has filled with preservative, the pressure period period begins.  

This happens a few times throughout the document.  I've had the user print it out on different printers so it's not the print driver...Revision control/Track changes is also not in effect so it's not that either.  Word version is 2007 and 2010 (I've tried it in both with same issue).  The user has even deleted the paragraph and retyped it and same thing!!!

Thanks in advance!
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Question by:vianceadmin
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3 Comments
 
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Accepted Solution

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wafischer earned 500 total points
ID: 33738226
Try to save the document as another extension, for example a .doc instead of a .docx.  Or save it with a complete different file name.  It may be the file is corrupt, maybe it's comments but commenting is not enabled on the user's computer.

Quite curious, but most assuredly the document is at fault as you have already alluded.
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Expert Comment

by:woodmouse
ID: 33738256
What does the print-preview give you ?
What if you install a preview-printer driver in between (like FinePrint - you can trial it for free, it'll print a banner though - but for testing, this shouldn't matter).

It is indeed very curious...

You could also see, to put the driver in "graphic" mode... that way you won't upload truetype fonts... it'll be slower, but it mostly solves weird issues (not that I ever had this one before)
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Author Comment

by:vianceadmin
ID: 33738347
The file was a .doc.  Opening the file in Word 2010 and then saving as a .docx fixed the issue.  Weird...
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