Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Problems with Matshita UJDA765a DVD/CDRW

Posted on 2010-09-22
4
Medium Priority
?
1,590 Views
Last Modified: 2012-05-10
I am unable to start this unit. I downloaded the drivers from SONY but the device has an error. Unable to start this device. I went to the site (MATSHITA) and could not find a solution. Is there FIRMWARE update or a driver repair that is needed??? Please help!
0
Comment
Question by:scotto4u
  • 2
4 Comments
 

Author Comment

by:scotto4u
ID: 33738101
The unit is a SONY VAIO VGN S360
0
 
LVL 50

Accepted Solution

by:
dbrunton earned 2000 total points
ID: 33741812
I'll presume the error is you can't access this drive under Windows.

If this is the case then you need to test and see if the drive is faulty.  Check the BIOS of the Sony and see if the Matshita is set to be the first boot device.  Quite possibly it is.  If not set it to be the first boot device.

Then get a bootable CD.  I'd recommend a Linux Live CD such as Knoppix http://www.knoppix.org/ or Ubuntu http://www.ubuntu.com/  (you can download ISO images from these sites and burn them to CD).

Boot from the CD.  If the CD boots then the drive is quite probably working.  If it isn't you need a new Matshita.


0
 
LVL 44

Expert Comment

by:Davis McCarn
ID: 33743567
You may have a hardware problem, you may have the Sony DRM spyware, or you may have extra drivers listed in the upper/lower filters which is very common if you have an older version of iTunes.
This VB Script will fix the upper/lower filters problem (download, run it, and reboot) http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs
How to remove the Sony DRM: http://www.bleepingcomputer.com/forums/topic34904.html
After those two, either try a bootable CD (your XP CD will boot and won't hurt anything as long as you use F3 to quit) or boot into Safe Mode and try a commercial software CD.  If you can't read that, the odds are the drive has died.
0
 

Author Comment

by:scotto4u
ID: 33743601
This ended up being a REGISTRY error.I ended up having to contact SONY... a common problem with this drive.
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article applies to This article will be of use if you are the owner / supporter of any computer that comes with a discrete graphics card from nVidia / ATI Radeon (Now owned by AMD) or any embedded graphics solution and need to upgrade the gr…
Or at least that’s the word according to a new blog from Tech Target on AWS’s new Managed Services (MS) offering. According to the blog, AWS is launching their AWS MS program to expedite the adoption of cloud by Fortune 1000 and Global 2000 companie…
Is your data getting by on basic protection measures? In today’s climate of debilitating malware and ransomware—like WannaCry—that may not be enough. You need to establish more than basics, like a recovery plan that protects both data and endpoints.…
This lesson discusses how to use a Mainform + Subforms in Microsoft Access to find and enter data for payments on orders. The sample data comes from a custom shop that builds and sells movable storage structures that are delivered to your property. …
Suggested Courses

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question