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SBS 2003 radom restart

Posted on 2010-09-22
Medium Priority
Last Modified: 2012-08-13
Good day experts

i noticed last night that my server had restart it self a few time and then did it again today while every one was working.

All seems fine. after reviewing the event logs there seems to be no real reason.

can some one help me here I need this thing stable and running is there a way I can troubleshoot as to why this happend.
Question by:jjanknegt
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LVL 13

Assisted Solution

notacomputergeek earned 1000 total points
ID: 33738767
I've seen a faulty UPS do this. Do you have another one to try?

Do you have monitoring software that came with your UPS that could tell you if you are having electrical issues?
LVL 13

Expert Comment

ID: 33738772
Another thought - make sure all your hardware drivers and firmware are up to date.
LVL 96

Expert Comment

by:Lee W, MVP
ID: 33740605
Check for Minidumps - if you find any, analyze them - if you need help analyzing, you can start with my web page - www.lwcomputing.com/minidumps

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Author Comment

ID: 33740719
Thanks for the tip Leew.

but there doesn't seem to be a minidump file with todays dates some random ones from a month ago and the rest dating back to 2008.

Any other ideas?

LVL 96

Assisted Solution

by:Lee W, MVP
Lee W, MVP earned 1000 total points
ID: 33740773
If there's no minidump and no event log entries, then I would definitely consider what notacomputer... said... it's quite possible it's a power supply/UPS issue.  And if it's not, then it's probably a hardware issue.  If this is a name brand server, use the tools the name brand provides to examine hardware logs for possible RAM errors, CPU errors, and fans that are not working.  (CPU is ALMOST certainly not the issue as a "CPU" error would more likely be a motherboard error.  I cannot recall ever in nearly 16 years as a professional seeing a CPU that was at fault/failed... if it did happen, it was only once).
LVL 13

Expert Comment

ID: 33740816
I have also seen overheated systems with weird symptoms - check all the fans are running properly.

How old is the system? Can you give us some specs? Any changes to the hardware recently?
LVL 11

Expert Comment

ID: 33741914

Check for the SMPS & Memory.

Tushar Kaskhedikar

Accepted Solution

jjanknegt earned 0 total points
ID: 33744565
Thanks every one for you comments.

the system is barely 2 years old its a HP proliant ml350 G5, 4GB ram, 1 CPU Xeon dual core 2.0GHZ, has a raid with 2 sets, 1 for OS, 1 for Apps, and thrid is for DATA.  

I did install a few new sata drives a few weeks ago as well as a new modem(fax).  anyways.

Heres whats going on.

I woke up this morning at 6:30 and saw my server reports all seemed fine at 6:44 email saying server is offline.

So got up head to the client and SBS server was off with flashing red light on front.

I restarted and it kicked in fine, reviewed logs, ran diagnostics . nothing there that would suggest to why i am having restarts.

Reseated Ram, power supply, pci cards. noticed the ram was HOT, and the power supply was quit hot. booted up and all seemed well.

the ram sits behind the power supply... so figured it must be the power supply.

got on the phone with HP support. and together we ran some more tools with no results so he suggested it was probably the PS so he is shipping me a new on should be her in a few hours.

lets hope that is this issue.  

thanks guys

keep you posted.

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