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Internet Explorer and Windows Explorer crash on domain computers.

Posted on 2010-09-22
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Last Modified: 2012-05-10
This past Friday, one of my clients called and none of the users could not connect to either of his 3 servers. (2 are server 2003 and 1 is server 2008).  All servers were up, but none had network connectivity.  Upon rebooting them, all reconnected and seemed fine.  The 2003 servers installed some updates during boot up.  Today, all of the workstations except 4 are unable to open IE.  I can ping yahoo and browse using Safari or Chrome, but IE crashes when you try to open it.  I believe this to be GPO related as the 4 computers that are fine are actually in an OU where no GPO is applied.  This is the result of GPO causing problems with Win7 64 bit in the past and disablig all network services.  I moved them into another OU because I could not find the proper settings in the GPO in order to undo it.  Anyway, now all the other workstations are somehow being affected in such a way that IE is having fits.  The workstations are XP and Win7 both and running IE8.  Anyone out there REALLY good with GPO?
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Question by:perk83
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by:johnb6767
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Can you please post a gpresult from one of the problem machines?
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by:perk83
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I'd be happy to.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\hwoods>gpresult

Microsoft (R) Windows (R) XP Operating System Group Policy Result tool v2.0
Copyright (C) Microsoft Corp. 1981-2001

Created On 9/22/2010 at 4:00:52 PM


RSOP results for CESSNA\hwoods on COMPUTER6 : Logging Mode
-----------------------------------------------------------

OS Type:                     Microsoft Windows XP Professional
OS Configuration:            Member Workstation
OS Version:                  5.1.2600
Domain Name:                 CESSNA
Domain Type:                 Windows 2000
Site Name:                   Default-First-Site-Name
Roaming Profile:
Local Profile:               C:\Documents and Settings\hwoods
Connected over a slow link?: No


COMPUTER SETTINGS
------------------
    CN=COMPUTER6,OU=Non GPO Computers,DC=cessna,DC=com
    Last time Group Policy was applied: 9/22/2010 at 3:49:43 PM
    Group Policy was applied from:      skylane.cessna.com
    Group Policy slow link threshold:   500 kbps

    Applied Group Policy Objects
    -----------------------------
        N/A

    The following GPOs were not applied because they were filtered out
    -------------------------------------------------------------------
        Remote Control
            Filtering:  Not Applied (Unknown Reason)

        Default Domain Policy
            Filtering:  Not Applied (Unknown Reason)

        Local Group Policy
            Filtering:  Not Applied (Empty)

    The computer is a part of the following security groups:
    --------------------------------------------------------
        BUILTIN\Administrators
        Everyone
        BUILTIN\Users
        NT AUTHORITY\NETWORK
        NT AUTHORITY\Authenticated Users
        COMPUTER6$
        Domain Computers


USER SETTINGS
--------------
    CN=Holly Woods,CN=Users,DC=cessna,DC=com
    Last time Group Policy was applied: 9/22/2010 at 3:47:16 PM
    Group Policy was applied from:      skylane.cessna.com
    Group Policy slow link threshold:   500 kbps

    Applied Group Policy Objects
    -----------------------------
        Default Domain Policy

    The following GPOs were not applied because they were filtered out
    -------------------------------------------------------------------
        Remote Control
            Filtering:  Not Applied (Empty)

        Local Group Policy
            Filtering:  Not Applied (Empty)

    The user is a part of the following security groups:
    ----------------------------------------------------
        Domain Users
        Everyone
        BUILTIN\Administrators
        BUILTIN\Users
        NT AUTHORITY\INTERACTIVE
        NT AUTHORITY\Authenticated Users
        LOCAL
        ID Group

C:\Documents and Settings\hwoods>
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A few other bits of information I have been able to gather.  The server listed above that the group policy was applied from (skylane), has not had any updates installed recently and nothing has changed that we are aware of in several months on that server.  Also, when I tried to RDP into skylane, I get the initial RDP window showing the server name at the top, but no login screen.  I can RDP to the other 2 server fine.  I have also noticed that when I reboot the workstations, some of the time after logging in, I will just get the desktop background with no icons or start button.  I will then have to hold i the power button to restart the workstation.  In the beginning stages of troubleshooting, I was installing some malware tools, but get permission errors when those installs try to make registry changes.  I also am unable to make changes to UAC.  I assume this is due to the same registry permission issues.  I have done these things in the past and am logged in as an administrator. Something has taken control of my workstations.  
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by:HRL
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Boot locally and run malware programs.
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