CS3 Programs Crashing Randomly
Posted on 2010-09-22
I have a user who is having problems with CS3, mostly Illustrator and Indesign, crashing at random. I have replaced the users computer (from Optiplex GX745 to Optiplex 780), the 780 has 4GB RAM, Windows XP Pro, Core 2 Duo CPU, etc. The Illustrator and Indesign continue to crash at random times. I say random because it has happened when saving a file, when the computer is sitting idle with the programs open, and when working within a file. At first I thought perhaps the programs were conflicting with something else in the system, so I disabled as many startup items as possible, and the crashes lessened, but still continue on a less frequent basis. I am wondering if anyone has seen this before and what was done to resolve the issue.