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Office 2007 Error installing on SBS 2008 Server

Posted on 2010-09-22
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Last Modified: 2012-05-10
I am getting an error when installing Office 2007 STD on the SBS 2008 Server. I have managed to install the Office 2003 but need the 2007 for the GFI faxmaker converter. I receive the following

Microsoft Office Standard 2007 setup did not complete successfully. We are sorry for the inconvenience.

Problem signature:
  Problem Event Name:      Office12Setup
  Problem Signature 01:      {10120000-0F00-0000-0000--0000000FF1CE}
  Problem Signature 02:      12.0.4518.1014
  Problem Signature 03:      X
  Problem Signature 04:      OutOfBoundsIndex
  Problem Signature 05:      Standard.WW\Office64WW.xml
  Problem Signature 06:      X
  Problem Signature 07:      X
  OS Version:      6.0.6002.2.2.0.305.9
  Locale ID:      1033

Additional information about the problem:
  LCID:      1033

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

I have tried the Office Fixit site  by removing all Office 2007 attempts. And I am out of ideas. Thx Sam
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Question by:VistaSystem
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LVL 61

Expert Comment

by:Cliff Galiher
ID: 33740017
The short answer is; you DON'T. Office is a client program and should never be installed on a server (terminal servers being the sole exception.) similarly, you wouldn't install Exchange on your home machine just to send and receive email (you'd use outlook, thunderbird, or similar and connect to a mail server.)
More specifically, however, Office dll's have very real and documented conflicts with Exchange dll's, so installing office will break your server. Don't do it.
-Cliff
 
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Author Comment

by:VistaSystem
ID: 33742428
Talking to the SBS team @ Microsoft or their documentation no such comment was ever made. They just want me to pay $550 for the solution. I will if no one at this site can help. I am surprised of your responce.

This is not an exceptabel solution.
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LVL 61

Expert Comment

by:Cliff Galiher
ID: 33757132
You can spend the money if you want, but the answer I gave is Microsoft's official position: Outlook and Exchange *never* go on the same server, as documented in a *!!!MICROSOFT KB ARTICLE!!!*
http://support.microsoft.com/kb/266418
So I'm not sure why you feel that this answer is not acceptable when it is the official answer MS gives.
Servers are not clients machines and shouldn't be used as such, and vice versa. Pure and simple.
-Cliff
 
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Author Comment

by:VistaSystem
ID: 33758060
I dont need outlook onlLy word and excel
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LVL 61

Expert Comment

by:Cliff Galiher
ID: 33758269
I can play whack-a-mole and keep posting documents that show that office products (not just outlook) should not go on an exchange server (or any server for that matter) but I am choosing not to. It is a bad practice, is not supported, and will make a mess of your server.

You would be better served calling gfi, not ms, and getting the server version of their product set up properly, which I can say from personal experience, has NO office dependencies.
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Author Comment

by:VistaSystem
ID: 33758782
Thx I will wait a bit more and see I have had Office on SBS server befor and see no way it can not be done.
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Author Comment

by:VistaSystem
ID: 33771447
PS your comment re the Art ical dose not talk about 2008 server or Echange 2007
APPLIES TO
Microsoft Exchange Server 2003 Standard Edition
Microsoft Exchange Server 2003 Enterprise Edition
Microsoft Exchange 2000 Server Standard Edition
Microsoft Exchange Server 5.5 Standard Edition
Microsoft Windows Small Business Server 2003 Standard Edition
Microsoft Windows Small Business Server 2003 Premium Edition
Microsoft Small Business Server 2000 Standard Edition
Microsoft Office Outlook 2007
Microsoft Office Outlook 2003
Microsoft Outlook 2002 Standard Edition
Microsoft Outlook 2000 Standard Edition
Microsoft Outlook 98 Standard Edition
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Keywords:   kbinfo kbmsg kbproductlink KB266418
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