The computer is a Dell PowerEdge 1900. I recently upgraded from server 2003 (64 bit) to Server 2008 R2 (64 bit). Upgrade went fine, but the CD Rom stopped functioning. Windows does not recognized the :
TSST Corp CDRWDVD TS-H492C
It worked fine before the upgrade.
Device manager has a yellow flag, and says the driver could not be loaded for this device. I've rebooted, uninstalled the driver--everything. Always the same. Tried updating the driver-- windows says it is the latest.
Firmware update fails because the installer package can't find the drive.