Solved

how do i get rid of a local profile on an XP computer where delete is greyed out in the user profile area

Posted on 2010-09-22
10
500 Views
Last Modified: 2012-08-14
The computer is a member of a 2003 domain and there are problems with the user's profile, so I want to get rid of it, log in again and recreate the profile from copied data. I figured I go the the user profile box (right click my computer, advanced setting, user profiles) and delete the profile, but the delete option is greyed out. I am logged in as administrator when trying this so it's not that.
I also tried delprof and remprof. Remprof showed the user as still being active and wouldn't let me delete. Delprof is a little less informative, but when I tried delprof /p, which is supposed to prompt for profile deletion, it only listed one profile and when I answered no it was done. I assume it is because all the other profiles are listed as active, and I'm assuming that like remprof it can't delete active profiles.

Does anyone know how I can get rid of these profiles? What makes them be marked as active or inactive?
0
Comment
Question by:bwierzbicki
  • 4
  • 3
  • 2
  • +1
10 Comments
 
LVL 1

Accepted Solution

by:
ATLTEK earned 500 total points
ID: 33741149
If the profile is corrupt, you can always move to a workgroup, then rejoin the domain.
Is this a new problem? If it recently happened, I have seen miracles from running a System Restore to a previous week.
0
 
LVL 6

Expert Comment

by:expone
ID: 33741172
If you have their file backup, you can just delete (or rename) their files in "C:\Documents and Settings\User-Name" on XP, or in "C:\Users\User-Name" on Vista and Win7.
Those files will be recreated once you login as that user and then you can copy back their documents, etc. from the backup.
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33741174
Try renaming the user's folder (c:\documents and settings\user_name to user_name.old) and then log in as that user again.  It will recreate it.
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 
LVL 9

Expert Comment

by:rfportilla
ID: 33741180
Um, I concur Expone
0
 

Author Closing Comment

by:bwierzbicki
ID: 33741632
ok, I went from domain to workgroup. While in that config, i went to user profiles and deleted the one that had previously been that user ( i determined which one it was by size, as they were all now named "unknown". First I had to go to users in control panel and delete the user. Then I rejoined the domain and logged in, recreating the profile.

I considered just changing the user folder name under documents and settings, but I was pretty sure the problem I was having was in the registry, so I wanted to make sure that was recreated.
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33741652
For future reference, the user specific registry entries are built from files in the user's profile.  If it was a registry entry, renaming the directory would have fixed and not required reboots or removal from the domain.  ;-)
0
 
LVL 6

Expert Comment

by:expone
ID: 33741853
Also for future reference, you could have accepted several solutions which you used in combination to get a desired result.
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33743037
@expone, lol DOn't get upset, it was the first solution that the poster tried and worked.  It happens all the time. The worst is when you have 3 or 4 people all submit the same correct answer at the same time and you are only seconds behind.  ;-)
0
 

Author Comment

by:bwierzbicki
ID: 33744531
Hi expone, I always try to award for multiple solutions, but this time I actually only used atltek's solution of going to a workgroup, then back to domain. Deleting the user from user profiles then going to profiles and deleting unknown profile (which I knew to be that user by it's size) was something I came up with at that time. I'm glad I did, because when I rejoined the domain those "unknown profiles" I had while in workgroup were back.

Like I said "I considered just changing the user folder name under documents and settings, but I was pretty sure the problem I was having was in the registry, so I wanted to make sure that was recreated."

Anyway, it was also 2:30 in the morning and my decision making skills may not have been in top form. My apologies if I graded this one wrong, but I really didn't try you or rf's solution.

Thanks for you comments though.

0
 
LVL 6

Expert Comment

by:expone
ID: 33750020
Thanks for your explanation bwierzbicki and apologies to all for my misunderstanding :-)
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question