?
Solved

Exchange 2010 : Unable to relay email

Posted on 2010-09-23
3
Medium Priority
?
992 Views
Last Modified: 2013-11-30
i have exchange server 2010 serving my company domain; example.com

on top of that we have sub domain apple.example.com, email service hosted by external party.

right now i have issue when amy@example.com sending email to amy@apple.example.com with error "Unable to relay for amy@apple.example.com
Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery."

DNS forward lookup zone created for example.com contain www and mail.
we also have apple.example.com zone for www.


0
Comment
Question by:amywahab
3 Comments
 
LVL 49

Accepted Solution

by:
Akhater earned 2000 total points
ID: 33741899
what is the IP address of the mail server of apple.example.com

once you know that go to EMC->org config-> hub transport -> send connector

and create a new one for address apple.exxxample.com cost 1 and set it to use smart host relay the IP of the mailserver
0
 

Author Comment

by:amywahab
ID: 33750892
Thanks Akhater! you solved my problem but then another new issue comes.  I will create a new question on that issue.
0
 

Expert Comment

by:rashid47010
ID: 37772985
title: 550 5.7.1 Unable to relay


I am trying to send email from my exchange user to @gmail.com or @hotmail.com..

But receiving unable to relay error:
I have two receive connectors

One is
Client EX--------Permission tab--- I select Ananymous Users/Exchange Users/Exchange server and Lagancy Exchange Servers

Default EX---Permission Group--- Anonymous users/Exchange users

Kindly help me get rid of this problem

Rashid Iqbal
0

Featured Post

[Webinar] Kill tickets & tabs using PowerShell

Are you tired of cycling through the same browser tabs everyday to close the same repetitive tickets? In this webinar JumpCloud will show how you can leverage RESTful APIs to build your own PowerShell modules to kill tickets & tabs using the PowerShell command Invoke-RestMethod.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will demonstrate that how to do a PST migration from Exchange Server to Office 365. This method allows importing one single PST, or multiple PST's at once.
Organisation is organized in a pattern to flow the day to day business, every application and system is interdepended on each other and when very important “Exchange Server downtime” happened.
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
In this video I will demonstrate how to set up Nine, which I now consider the best alternative email app to Touchdown.

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question