Solved

Dr.Watson Error on my Win2003 DC

Posted on 2010-09-23
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Last Modified: 2012-05-10
Hello,

Every time I login to the Windows 2003 SP2 domain controller, I get a message popup which says Dr. Watson error (Screenshot attached).  The event viewer doesn't give me any significant information.

What does this error mean and how can I get rid of these???

Your help will be greatly appreciated.

Regards,
Abbas.
Error.jpg
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Question by:Abbas1412
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19 Comments
 
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Expert Comment

by:smartsid
ID: 33741979
Do you see this error only while rebooting the system or you get it while loggin off from the system too?
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Author Comment

by:Abbas1412
ID: 33742012
Hey Samrtsid,

Thanks for your prompt response. To be frank, we do not generally log off our servers since there are VMware virtual servers and limited admins have access to VMs, we just login and leave them like that.

I have actually done some security patches yesterday and rebooted, and when I logged in after reboot, there was this error.  Don't have an answer to your question right now.  I cannot try this right now, because Thu-Fri is weekend in Oman, I will get you answer for this only on Saturday.
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Expert Comment

by:csotoc
ID: 33742576
Have converted this machine from physical to virtual?
try to see what process are running on background apart from AD process.
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Author Comment

by:Abbas1412
ID: 33759688
@smartsid : Yes, I checked this out today, the error pops every time I login to the server.

@csotoc: Yes, this machine was P2Ved.  Attaching screenshots of running processes for your reference.
Background-Processes--1.JPG
Background-Processes--2.JPG
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Author Comment

by:Abbas1412
ID: 33771389
Please help experts... i'm increasing the value... c'mom... !!!
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LVL 28

Expert Comment

by:Michael Pfister
ID: 33776898
Try running drwtsn32.exe and check the settings.
Log path and crash dump locations should be valid directories it can write to.
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Author Comment

by:Abbas1412
ID: 33776938
Hi Mpfister,
Thanks for your inputs, the directories are very much present in their locations, and the .exe is writing to them.  I find no issues with that.
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Expert Comment

by:Michael Pfister
ID: 33776968
Are dumps  correspondig to the above error stored in the directories?
Hm, the error sounded more Dr. Watson is not able to initialize...
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Accepted Solution

by:
gheist earned 500 total points
ID: 33777967
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Author Comment

by:Abbas1412
ID: 33778074
Thanks again guys, but I get this error when I login not during logout, as it says something to do with DLL initialization.  How can this be fixed?
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Expert Comment

by:gheist
ID: 33778528
"window station is shutting down" happens when you log off your session aka window station
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Author Comment

by:Abbas1412
ID: 33778828
Nothing happens when I logoff, no errors no popups... but when I login again, I strangely get this popup again.
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LVL 61

Expert Comment

by:gheist
ID: 33779128
Spyware or DEP killing watson?
You can try ollydbg in place of watson to get more detail.
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Author Comment

by:Abbas1412
ID: 33820010
Hi Gheist,

Sorry for delay in responding back, was too busy in a new project.  Actually I have downloaded the OllyDBG debugger tool, however, not sure how to use it as never used it before.  Is it safe to use on a live DC ???  Any steps on how to run this ???
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Expert Comment

by:gheist
ID: 33924739
olly is a debugger
it can replace drwatsn as jit debugger and give more insight on process which crashes anyway.
it does only activate at the moment drwatsn activates in its place, probably should not be exposed to techie users on live dc, otherwise no harm.
you can test it is you have some program crashing on your workstation.....
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Expert Comment

by:gheist
ID: 33924742
it is not a kernel debugger which would activate on blue-screen like conditions.
it handles only crashed process (unless you use it to kill lsass.exe)
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Author Comment

by:Abbas1412
ID: 33931177
Hey Gheist,
Thanks a lot, I'm going to give Olly a try tomorrow on one of my servers.  And will let you know what happens.
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