Solved

Dr.Watson Error on my Win2003 DC

Posted on 2010-09-23
19
686 Views
Last Modified: 2012-05-10
Hello,

Every time I login to the Windows 2003 SP2 domain controller, I get a message popup which says Dr. Watson error (Screenshot attached).  The event viewer doesn't give me any significant information.

What does this error mean and how can I get rid of these???

Your help will be greatly appreciated.

Regards,
Abbas.
Error.jpg
0
Comment
Question by:Abbas1412
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 8
  • 5
  • 2
  • +2
19 Comments
 
LVL 5

Expert Comment

by:smartsid
ID: 33741979
Do you see this error only while rebooting the system or you get it while loggin off from the system too?
0
 

Author Comment

by:Abbas1412
ID: 33742012
Hey Samrtsid,

Thanks for your prompt response. To be frank, we do not generally log off our servers since there are VMware virtual servers and limited admins have access to VMs, we just login and leave them like that.

I have actually done some security patches yesterday and rebooted, and when I logged in after reboot, there was this error.  Don't have an answer to your question right now.  I cannot try this right now, because Thu-Fri is weekend in Oman, I will get you answer for this only on Saturday.
0
 

Expert Comment

by:csotoc
ID: 33742576
Have converted this machine from physical to virtual?
try to see what process are running on background apart from AD process.
0
Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

 

Author Comment

by:Abbas1412
ID: 33759688
@smartsid : Yes, I checked this out today, the error pops every time I login to the server.

@csotoc: Yes, this machine was P2Ved.  Attaching screenshots of running processes for your reference.
Background-Processes--1.JPG
Background-Processes--2.JPG
0
 

Author Comment

by:Abbas1412
ID: 33771389
Please help experts... i'm increasing the value... c'mom... !!!
0
 
LVL 28

Expert Comment

by:Michael Pfister
ID: 33776898
Try running drwtsn32.exe and check the settings.
Log path and crash dump locations should be valid directories it can write to.
0
 

Author Comment

by:Abbas1412
ID: 33776938
Hi Mpfister,
Thanks for your inputs, the directories are very much present in their locations, and the .exe is writing to them.  I find no issues with that.
0
 
LVL 28

Expert Comment

by:Michael Pfister
ID: 33776968
Are dumps  correspondig to the above error stored in the directories?
Hm, the error sounded more Dr. Watson is not able to initialize...
0
 
LVL 62

Accepted Solution

by:
gheist earned 500 total points
ID: 33777967
0
 

Author Comment

by:Abbas1412
ID: 33778074
Thanks again guys, but I get this error when I login not during logout, as it says something to do with DLL initialization.  How can this be fixed?
0
 
LVL 62

Expert Comment

by:gheist
ID: 33778528
"window station is shutting down" happens when you log off your session aka window station
0
 

Author Comment

by:Abbas1412
ID: 33778828
Nothing happens when I logoff, no errors no popups... but when I login again, I strangely get this popup again.
0
 
LVL 62

Expert Comment

by:gheist
ID: 33779128
Spyware or DEP killing watson?
You can try ollydbg in place of watson to get more detail.
0
 

Author Comment

by:Abbas1412
ID: 33820010
Hi Gheist,

Sorry for delay in responding back, was too busy in a new project.  Actually I have downloaded the OllyDBG debugger tool, however, not sure how to use it as never used it before.  Is it safe to use on a live DC ???  Any steps on how to run this ???
0
 
LVL 62

Expert Comment

by:gheist
ID: 33924739
olly is a debugger
it can replace drwatsn as jit debugger and give more insight on process which crashes anyway.
it does only activate at the moment drwatsn activates in its place, probably should not be exposed to techie users on live dc, otherwise no harm.
you can test it is you have some program crashing on your workstation.....
0
 
LVL 62

Expert Comment

by:gheist
ID: 33924742
it is not a kernel debugger which would activate on blue-screen like conditions.
it handles only crashed process (unless you use it to kill lsass.exe)
0
 

Author Comment

by:Abbas1412
ID: 33931177
Hey Gheist,
Thanks a lot, I'm going to give Olly a try tomorrow on one of my servers.  And will let you know what happens.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've always wanted to allow a user to have a printer no matter where they login. The steps below will show you how to achieve just that. In this Article I'll show how to deploy printers automatically with group policy and then using security fil…
Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question