Solved

Desktop icons missing

Posted on 2010-09-23
7
552 Views
Last Modified: 2012-05-10
Hi,
I've got one user who's Desktop icons (all) have gone. They can be seen from their desktop folder.
When I rt-click desktop and choose "arrange icons by" the options are greyed out and Show desktop Icons isn't there.
Ideas please!
0
Comment
Question by:tangerine27
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 3

Accepted Solution

by:
joesinc earned 250 total points
ID: 33742105
0
 
LVL 11

Assisted Solution

by:farjadarshad
farjadarshad earned 250 total points
ID: 33743044
Start >> Run >> Type GPEDIT.MSC then under User Configuration tab click on Administrative Templates >> Desktop >> Active Desktop >> Double-click Prohibit Changes Set it to Not Configured & Double-click Disable Active Desktop >> Set it to Not Configured

But I would recommend you to investigate this that how this thing was disabled. Could be of following reasons

1. Group Policy implemented from Active directory
2. Group policy mistakenly implemented by user
3. Any virus, Spyware or malware attack

in the above case i would recommend you to run following

1. Malwarebytes >>          http:www.malwarebytes.org
2. Superantispyware >>     http://www.superantispyware.com/
3. Hitmanpro's Surfright >> http://www.surfright.nl/en/hitmanpro
4. Hijack this >>                   http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
5. Combofix >>                    http://www.bleepingcomputer.com/combofix/how-to-use-combofix
6. Bitdefender >>                http://kb.bitdefender.com/site/KnowledgeBase/consumer/#627
7. SPybot                            http://www.filehippo.com/download_spybot_search_destroy/
8. CCleaner                         http://www.filehippo.com/download_ccleaner/
9. Registry Cleaner             http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm
10 Norton power eraser    http://security.symantec.com/nbrt/npe.asp?lcid=1033

Run good anti virus as well like

1. Eset Nod32
2. Kaspersky
3. Symantec End point
4. Norton 360

for further i would also recommend you to visit this link

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/A_3627-Computer-System%27s-Preventive-Maintenance-Guidelines.html
0
 
LVL 11

Expert Comment

by:kaskhedikar_tushar
ID: 33743202
Hello,

Simple - right click on desktop & select the option Show Desktop Icons.

Regards,
Tushar Kaskhedikar
0
What Is Transaction Monitoring and who needs it?

Synthetic Transaction Monitoring that you need for the day to day, which ensures your business website keeps running optimally, and that there is no downtime to impact your customer experience.

 
LVL 11

Expert Comment

by:kaskhedikar_tushar
ID: 33743221
Hello,

http://www.winxptutor.com/showdesktopicons.htm

Regards,
Tushar Kaskhedikar
0
 

Author Comment

by:tangerine27
ID: 33744642
Thanks v much to the 1st 2 experts. The 3rd hasn't read my question!

I will try this tomorrow on site. I'm sure now it must be GP from AD but unsure how this one PC has reacted like this to a policy applied some months ago. The policy was added to stop users changing the desktop picture from the official one.
0
 
LVL 3

Expert Comment

by:joesinc
ID: 34230953
My answer was technically accurate but woefully short of detail, I nominate farjadarshad for full points.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question