win32/ Alureon.h virus

Hi,

Most of our workstations are infected with win32/ Alureon.h virus and kindly advise us how to remove this virus

presently we have ms forefront security and the scan engine is not able to remove this virus

Please advise which is the best solution to remove this


Jinesh Kumar KochathSr. IT Manager (Middle East & South East Asia)Asked:
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ProfessorBindokasCommented:
Hi

Please refer to this Microsoft page for information on this virus: http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Virus:Win32/Alureon.H

Removal and recovery information is listed at the bottom of the page, including links to tools.

Additional information and tools regarding this particular nasty little virus is at http://social.answers.microsoft.com/Forums/en-US/msescan/thread/f84ba095-fb9b-49a3-865b-afa6007c3b43 at the top of the page, including links to tools to fix.
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Jinesh Kumar KochathSr. IT Manager (Middle East & South East Asia)Author Commented:
Please help us as this is very urgent issue
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beezleincCommented:
1) Install real anti-virus software i.e. avira.com anti-virus

2) Try "Hit Man Pro" Anti-Virus/Trojan software

3) Try "SuperAntiSpyware"

4) Try "MalwareBytes" Anti-Spyware
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Jinesh Kumar KochathSr. IT Manager (Middle East & South East Asia)Author Commented:
hi professor
let me try it out and will come back to you soon
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rpggamergirlCommented:
Use TDSSKiller and (ComboFix if the problem persists) and show us the logs.

Download TDSSKiller and save it to your Desktop.
http://support.kaspersky.com/downloads/utils/tdsskiller.zip 

Extract the file and run it.
Make sure all other windows are closed and to let it run uninterrupted.
Reboot your machine and see if the infection is gone
 

If the problem persists, run ComboFix and attach the log here.
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
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Jinesh Kumar KochathSr. IT Manager (Middle East & South East Asia)Author Commented:
I run TDSSkiller and nothing is detecting it, but I am sure my system is infected with virus
please advise
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Sudeep SharmaTechnical DesignerCommented:
could you please run the Combofix as suggested by rpggamergirl above and post the its logs here for further analysis

Sudeep
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Jinesh Kumar KochathSr. IT Manager (Middle East & South East Asia)Author Commented:
it is still showing as not closed
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