XenApp Install, IMA Encryption Disabled, Setup Needs Key
Posted on 2010-09-23
I'm currently deploying more XenApp 5.0 servers into an existing XenApp (XenApp 4.5 with FP3) farm. I'm installing XenApp on the first new server to be joined using the XenApp 5 FP2 iso, on a Windows 2003 R2 Standard server. After selecting to join an existing farm, entering the database details for the datastore on the existing server, default zone name, enter the credentials, it then asks for the IMA Encryption Key.
However, IMA Encryption isn't enabled in the farm. I've checked and double checked on numerous servers using the CTXKEYTOOL and it correctly reports that 'IMA Encryption has never been initialized for this farm' and 'An IMA Encryption key does not exist on this machine'.
The only option is to install the encryption key from an existing file, the other two options (generate and install, and use previously loaded key) are greyed out.
As encryption is disabled, surely I shouldn't be prompted for this anyway?!