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Junk Email Filter Within Outlook 2007

Posted on 2010-09-23
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Last Modified: 2012-05-10
Having issues with legitimate emails going to the Junk Email folder.  These are company related sent emails externally and internally.  There may be some links within the email yet others have nothing that I can see that would filter to the junk email folder.  Tried to create a GPO with the allowed email addresses to apply to all users Junk Filter Safe Sender list but doesn't seem to be working.  Looking for a resolution as I need to do company wide verse individually.
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Question by:HudsonHealth
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6 Comments
 
LVL 5

Assisted Solution

by:smartsid
smartsid earned 1000 total points
ID: 33743210
Did u use below procedure to create GPO ?
 http://technet.microsoft.com/en-us/library/cc179183(office.12).aspx
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HudsonHealth earned 0 total points
ID: 33743391
Yes, this is the article I was trying to follow.  
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LVL 19

Expert Comment

by:MINDSUPERB
ID: 33743575
HudsonHealth,

Have you installed latest updates of Junk Email filter. In most cases hotfixes and updates solve occuring issues in Microsoft Products. The link below might be of help.

http://support.microsoft.com/kb/872976

Sincerely,

Ed
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Author Comment

by:HudsonHealth
ID: 33744559
Yes, have installed last updates.  Question - The option within Exchange under ESM - Message Delivery - Properties, Connection Filtering - Exception which is a Global change would this apply to internal and external emails?  Would it work to add the address here to accept these messages or does this work as if using a SPAM filtering Appliance where you just whitelist an address but once it delivers the email to the Outlook client the filter within Outlook then applies?
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LVL 4

Expert Comment

by:priyaexch
ID: 33755033
check the junk email setting on your outlook. Set it to low or no automatic filtering
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Author Comment

by:HudsonHealth
ID: 33864813
Resolved through MS on line support.
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