What we have:
We are running Backup Exec 12.0. I am using GRT to back up Exchange 2007 mailboxes. The backups run without errors. Service accounts run as a Domain Admin.
A user’s domain account and mailbox were deleted. I tried to restore them from tape and I get the following error.
crosoft Information Store\First Storage Group A-M
Unable to restore any content for “username” [mailbox alias] because the Microsoft Exchange database that hosts that mailbox is offline or the mailbox doesn't exist.
What I have done:
I tried one restore asking that it create the users if it does not exist. It failed with the above error. Then I tried to recreate a username and mailbox with the same as the original then I went back into Backup Exec and tried to run a resotre and it failed again with the same error (listed above). When I run through the restore wizard I drill down to the Information Store where the mailbox exists --> I run the test on the account and they test successfully --> I select restore all trans logs, do not delete exiting logs --> Commit after restore completes --> Mount Db after restore --> auto create user if it does not exits.
I attached the full backup exec report.
Any help would be appricaiated…