Solved

Email Forwarding is not set anymore but still is forwarding

Posted on 2010-09-23
9
516 Views
Last Modified: 2012-05-10
One of our Tech's setup in AD to have User A's emails forwarded to User B's last week.  She went back in AD Monday and set forwarding to None but User B is still getting all of User B's emails.  I have went into both users and the both dont have Delgate Permissions or any rules set.  How can I troubleshoot this problem more or fix it?
0
Comment
Question by:ocontoco
9 Comments
 
LVL 8

Expert Comment

by:Camy
ID: 33745157
Have you tried simply configuring forwarding again and then removing?

You could also look to clear the "altRecipient" / "altRecipientBL" attributes for the UserA user object in ADSI edit
0
 

Author Comment

by:ocontoco
ID: 33745226
Sorry I forgot to tell you I added forwarding again and remove it but still have the same problem.  I also checked the attributes and they both are set to <Not Set>.  Any other suggetions?
0
 
LVL 12

Expert Comment

by:FDiskWizard
ID: 33745463
You checked rules in Outlook? None?
For giggles, create a new profile for user's Outlook and check rules.

Also try running {PATH}\Outlook.exe /Cleanrules
I'm not sure if any other command line options might help or not.
http://office.microsoft.com/en-us/outlook-help/command-line-switches-HP001003110.aspx
0
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

 

Author Comment

by:ocontoco
ID: 33745801
I deleted her profile out of Mail Accounts and re-added so it would have to re-sync with Exchange but that still didnt fix her problem.  She isnt receiving any emails at all they are all going to User B's account.  I re-checked Delegate and Rules and there is nothing on either one of their machines.  I also ran Outlook.exe /Cleanrules on both machines and no luck.
0
 
LVL 19

Expert Comment

by:R--R
ID: 33746764
try to clear rules on server side by running outlook.exe /cleanserverrules and check.
0
 
LVL 12

Accepted Solution

by:
FDiskWizard earned 75 total points
ID: 33746852
Is it possible your DC's aren't syncing the changes?
Because now that I see you saying it is forwarding only, that's exactly what the exchange forward setting does in the user's account by default. So, maybe the setting hasn't replicated??

Check message Tracking (May have to enable in ESM)
See if it actually went to userA.

Make sure UserB doesn't have UserA's email address.
0
 

Author Comment

by:ocontoco
ID: 33770493
I checked ESM and yes the emails are going to UserA but UserB is getting them.  Syncing could be the problem.
0
 

Author Comment

by:ocontoco
ID: 33883955
This was actually a problem with a corrupted oject.
0
 

Author Closing Comment

by:ocontoco
ID: 33883975
We worked with Microsoft to fix this issue.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
This article explains how to install and use the NTBackup utility that comes with Windows Server.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question