Solved

MSA500 can't access logical drives

Posted on 2010-09-23
5
671 Views
Last Modified: 2012-05-10
I'm a cluster newbie and have a cluster array that was taken offline and stored for a few months. Inevitably we need some data off of it and one of the cluster Nodes has a failed Raid controller for the OS partition so no-boot. The other node can boot to Windows 2000 but cannot access any of the 3 logical drives even though they are visible within the HP tools as well as Windows Explorer. I have that so close yet so far feeling.
0
Comment
Question by:VendorExpertsExchange
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 11

Accepted Solution

by:
willettmeister earned 250 total points
ID: 33745952
When you say they cannot access the drives what do you mean.  They are not accessable to the cluster?  

I think that it's possible from your description that the cluster thinks that another node has control of the drives.  

Open up the cluster admin tool and see if you node has the resources online and available to the node you need to access the data from.
0
 

Author Comment

by:VendorExpertsExchange
ID: 33746445
In Windows explorer I can see drives D, L and Q (assuming this is for Quorum) but when I double click I get a message that the drive is not accessible and the device is not ready.

I probably should've included this in the opener but I cannot get the cluster service to start so I cannot access the cluster admin either.

Is there a way to bypass the cluster requirement?
0
 
LVL 11

Expert Comment

by:willettmeister
ID: 33753551
How is your data stored?  is it on an SAN or some sort.  If so take all you cluster nodes offline and present the data to a non cluster aware machine as a first step.
0
 
LVL 55

Assisted Solution

by:andyalder
andyalder earned 250 total points
ID: 33769241
willettmeister is on the right track, I think all you have to do is to set Clusdisk driver to disabled and restart since it's that service that's making the disk appear offline. http://support.microsoft.com/kb/280425/ relates although it#s about a slightly different problem.
0
 

Author Closing Comment

by:VendorExpertsExchange
ID: 33810610
Ultimately I don't know what did it. My vendor for this particular app did some work on the machine then asked that I bring it online with the DC. It worked but I totally appreciate your help and knowledge so I've giving out partials.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

INTRODUCTION The purpose of this document is to demonstrate the Installation and configuration, of the HP EVA 4400 SAN Storage. The name , IP and the WWN ID’s used here are not the real ones. ABOUT THE STORAGE For most of you reading this, you …
Moving your enterprise fax infrastructure from in-house fax machines and servers to the cloud makes sense — from both an efficiency and productivity standpoint. But does migrating to a cloud fax solution mean you will no longer be able to send or re…
This is a high-level webinar that covers the history of enterprise open source database use. It addresses both the advantages companies see in using open source database technologies, as well as the fears and reservations they might have. In this…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question