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Exchange 2010 Sync Issue

Posted on 2010-09-23
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Last Modified: 2012-05-10
Ever since upgrading to Exchange 2010, my Outlook clients have been getting sync errors. We started right off the bat with Exchange 2010 SP1. The sync error that clients are getting is this:

8:10:51 Error synchronizing folder
8:10:51              [80004005-501-4B9-560]
8:10:51              The client operation failed.
8:10:51              Microsoft Exchange Information Store
8:10:51              For more information on this failure, click the URL below:
8:10:51              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004005-501-4b9-560

I have found another thread that says this is a bug - http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_25492306.html?sfQueryTermInfo=1+10+2010+30+80004005-501-4b9-560+exchang

I have deleted local mail profiles and the problem continues, so I know it is not a local Outlook issue.

Is there any resolution on this?
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Comment
Question by:MCSF
12 Comments
 
LVL 12

Expert Comment

by:FDiskWizard
ID: 33746656
You don't see an error code under details in Outlook when the sync is in progress?
Under the errors TAB
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Author Comment

by:MCSF
ID: 33746906
No errors during a send/receive. It always completes successfully and everything is functioning correctly.
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LVL 12

Expert Comment

by:FDiskWizard
ID: 33746978
Then when/where are you seeing this error?
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Accepted Solution

by:
MCSF earned 0 total points
ID: 33747138
The "Sync Issues" folder in the Outlook folder pane. The folder seems to come and go, but the messages it contains appear to coincide with when the user opens Outlook.
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LVL 12

Expert Comment

by:FDiskWizard
ID: 33753478
OH, yeah.. I forget about that folder. Recently I had a lot of errors in that folder - now it is clean. I'm wondering if logging in from multiple Outlook versions on multiple machines does it? For me at least...

Or maybe Outlook version? I just upgraded from Outlook 2003 > 2010 and that may be when my errors stopped.

Are you using Outlook 2010?
0
 

Author Comment

by:MCSF
ID: 33755153
All users are running 2007. No 2003 or 2010.
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Author Comment

by:MCSF
ID: 33770724
Any other insight on this one?
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Author Comment

by:MCSF
ID: 33823743
Anyone run into this issue? This error appears to reference the Organizational Forms library. My users still get the synchronization log messages. Thanks.
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LVL 2

Expert Comment

by:stdcitunit
ID: 34087614
We have the same problem
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Author Closing Comment

by:MCSF
ID: 34224660
No resolution and further responses from the forum.
0
 

Expert Comment

by:SBPGOIT
ID: 34546923
We have the same problem and run Outlook 2007 and 2010
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LVL 1

Expert Comment

by:jrri
ID: 36207501
This should be deleted, there is NO solution and a waste of time.
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