Solved

Error with new UM install - WMVCore.dll

Posted on 2010-09-23
1
1,183 Views
Last Modified: 2012-05-10
I've just installed a new Exchange 2007 SP1 (beside my existing 2007) - for UM intergration. Installed on Server 2008R2.

I can get my phone system (Altigen) to connect me to exchange, I get the inital greeting, but when I try to save the recording of my name in setup I get and error and the system hangs up.

Looking at the errors below, I installed Streaming services - but that did not help.

If I take the default name - and the system seems to keep working (i can record custom greeting).

Log errors:

Log Name:      Application
Source:        MSExchange Unified Messaging
Date:          9/23/2010 10:30:00 AM
Event ID:      1078
Task Category: UMCore
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      dftmail1.dft.ca
Description:
The Unified Messaging worker process is attempting to recover from an exception "Microsoft.Exchange.UM.UMCore.HeavyBlockingOperationException: An exception was thrown during a remote procedure call or other significant system request. ---> System.TypeInitializationException: The type initializer for 'Microsoft.Exchange.UM.UMCore.WmaWriter' threw an exception. ---> System.DllNotFoundException: Unable to load DLL 'WMVCore.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at Microsoft.Exchange.UM.NativeMethods.WMFSDKWrapper.WMCreateProfileManager(IWMProfileManager& ppProfileManager)
   at Microsoft.Exchange.UM.UMCore.WmaWriter..cctor()
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.UM.UMCore.WmaWriter..ctor(String outputFile, WaveFormat waveFormat)
   at Microsoft.Exchange.UM.UMCore.ADGreeting.Put(String sourceFileName)
   at Microsoft.Exchange.UM.UMCore.PersonalOptionsManager.SaveGreeting(IGreeting g)
   at Microsoft.Exchange.UM.UMCore.PersonalOptionsManager.ExecuteAction(String action, BaseUMCallSession vo)
   at Microsof" that was encountered during a  call with ID 202947_1284959454@192.168.100.200.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange Unified Messaging" />
    <EventID Qualifiers="32772">1078</EventID>
    <Level>3</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-09-23T17:30:00.000000000Z" />
    <EventRecordID>4361</EventRecordID>
    <Channel>Application</Channel>
    <Computer>dftmail1.dft.ca</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Microsoft.Exchange.UM.UMCore.HeavyBlockingOperationException: An exception was thrown during a remote procedure call or other significant system request. ---&gt; System.TypeInitializationException: The type initializer for 'Microsoft.Exchange.UM.UMCore.WmaWriter' threw an exception. ---&gt; System.DllNotFoundException: Unable to load DLL 'WMVCore.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at Microsoft.Exchange.UM.NativeMethods.WMFSDKWrapper.WMCreateProfileManager(IWMProfileManager&amp; ppProfileManager)
   at Microsoft.Exchange.UM.UMCore.WmaWriter..cctor()
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.UM.UMCore.WmaWriter..ctor(String outputFile, WaveFormat waveFormat)
   at Microsoft.Exchange.UM.UMCore.ADGreeting.Put(String sourceFileName)
   at Microsoft.Exchange.UM.UMCore.PersonalOptionsManager.SaveGreeting(IGreeting g)
   at Microsoft.Exchange.UM.UMCore.PersonalOptionsManager.ExecuteAction(String action, BaseUMCallSession vo)
   at Microsof</Data>
    <Data>202947_1284959454@192.168.100.200</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        MSExchange Unified Messaging
Date:          9/23/2010 10:30:00 AM
Event ID:      1159
Task Category: UMCore
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      dftmail1.dft.ca
Description:
The call with ID "202947_1284959454@192.168.100.200" was disconnected by the Unified Messaging server because of a system error.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange Unified Messaging" />
    <EventID Qualifiers="32772">1159</EventID>
    <Level>3</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-09-23T17:30:00.000000000Z" />
    <EventRecordID>4362</EventRecordID>
    <Channel>Application</Channel>
    <Computer>dftmail1.dft.ca</Computer>
    <Security />
  </System>
  <EventData>
    <Data>202947_1284959454@192.168.100.200</Data>
  </EventData>
</Event>
0
Comment
Question by:erikwhiteway
1 Comment
 
LVL 34

Accepted Solution

by:
Shreedhar Ette earned 500 total points
ID: 33751045
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…
how to add IIS SMTP to handle application/Scanner relays into office 365.

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now