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Error with new UM install - WMVCore.dll

Posted on 2010-09-23
1
1,190 Views
Last Modified: 2012-05-10
I've just installed a new Exchange 2007 SP1 (beside my existing 2007) - for UM intergration. Installed on Server 2008R2.

I can get my phone system (Altigen) to connect me to exchange, I get the inital greeting, but when I try to save the recording of my name in setup I get and error and the system hangs up.

Looking at the errors below, I installed Streaming services - but that did not help.

If I take the default name - and the system seems to keep working (i can record custom greeting).

Log errors:

Log Name:      Application
Source:        MSExchange Unified Messaging
Date:          9/23/2010 10:30:00 AM
Event ID:      1078
Task Category: UMCore
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      dftmail1.dft.ca
Description:
The Unified Messaging worker process is attempting to recover from an exception "Microsoft.Exchange.UM.UMCore.HeavyBlockingOperationException: An exception was thrown during a remote procedure call or other significant system request. ---> System.TypeInitializationException: The type initializer for 'Microsoft.Exchange.UM.UMCore.WmaWriter' threw an exception. ---> System.DllNotFoundException: Unable to load DLL 'WMVCore.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at Microsoft.Exchange.UM.NativeMethods.WMFSDKWrapper.WMCreateProfileManager(IWMProfileManager& ppProfileManager)
   at Microsoft.Exchange.UM.UMCore.WmaWriter..cctor()
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.UM.UMCore.WmaWriter..ctor(String outputFile, WaveFormat waveFormat)
   at Microsoft.Exchange.UM.UMCore.ADGreeting.Put(String sourceFileName)
   at Microsoft.Exchange.UM.UMCore.PersonalOptionsManager.SaveGreeting(IGreeting g)
   at Microsoft.Exchange.UM.UMCore.PersonalOptionsManager.ExecuteAction(String action, BaseUMCallSession vo)
   at Microsof" that was encountered during a  call with ID 202947_1284959454@192.168.100.200.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange Unified Messaging" />
    <EventID Qualifiers="32772">1078</EventID>
    <Level>3</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-09-23T17:30:00.000000000Z" />
    <EventRecordID>4361</EventRecordID>
    <Channel>Application</Channel>
    <Computer>dftmail1.dft.ca</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Microsoft.Exchange.UM.UMCore.HeavyBlockingOperationException: An exception was thrown during a remote procedure call or other significant system request. ---&gt; System.TypeInitializationException: The type initializer for 'Microsoft.Exchange.UM.UMCore.WmaWriter' threw an exception. ---&gt; System.DllNotFoundException: Unable to load DLL 'WMVCore.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at Microsoft.Exchange.UM.NativeMethods.WMFSDKWrapper.WMCreateProfileManager(IWMProfileManager&amp; ppProfileManager)
   at Microsoft.Exchange.UM.UMCore.WmaWriter..cctor()
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.UM.UMCore.WmaWriter..ctor(String outputFile, WaveFormat waveFormat)
   at Microsoft.Exchange.UM.UMCore.ADGreeting.Put(String sourceFileName)
   at Microsoft.Exchange.UM.UMCore.PersonalOptionsManager.SaveGreeting(IGreeting g)
   at Microsoft.Exchange.UM.UMCore.PersonalOptionsManager.ExecuteAction(String action, BaseUMCallSession vo)
   at Microsof</Data>
    <Data>202947_1284959454@192.168.100.200</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        MSExchange Unified Messaging
Date:          9/23/2010 10:30:00 AM
Event ID:      1159
Task Category: UMCore
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      dftmail1.dft.ca
Description:
The call with ID "202947_1284959454@192.168.100.200" was disconnected by the Unified Messaging server because of a system error.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange Unified Messaging" />
    <EventID Qualifiers="32772">1159</EventID>
    <Level>3</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-09-23T17:30:00.000000000Z" />
    <EventRecordID>4362</EventRecordID>
    <Channel>Application</Channel>
    <Computer>dftmail1.dft.ca</Computer>
    <Security />
  </System>
  <EventData>
    <Data>202947_1284959454@192.168.100.200</Data>
  </EventData>
</Event>
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Question by:erikwhiteway
1 Comment
 
LVL 34

Accepted Solution

by:
Shreedhar Ette earned 500 total points
ID: 33751045
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