Solved

GoToMyPC with Dual monitors causes the second monitor to become unusable

Posted on 2010-09-23
2
2,173 Views
Last Modified: 2012-08-13
I have a machine that I access using gotomypc, the remote machine runs XP Pro SP3 and an NVidia card.  It has dual monitors with the second as an extention of the first and not a clone.

Gotomypc has a security feature where you can make the remote machines monitor go blank while you are accessing the machine so no one can see what you are doing.  Somewhere in the session the second monitor goes white and cannot be accessed after the session is terminagted until it is powered off and then back on.

The problem does not seem to happen when the security feature is turned off.
0
Comment
Question by:c7c4c7
2 Comments
 
LVL 3

Accepted Solution

by:
guitar7man earned 500 total points
ID: 33757319
If it's an older video card, you can see funky issues like that. As an example, I've seen it where the video card doesn't allow the screen to turn black when a user is remoted in, and you can see everything that remote user is doing on their desktop from across the other side of the cube. Generally my experiences with GoToMyPC have been good though, even with dual monitors. If you have another video card, I'd try throwing that in there. What you're explaining isn't sounding like a GoToMyPC configuration issue so I'm thinking it's at least somewhat related to the above.
0
 

Author Closing Comment

by:c7c4c7
ID: 33795473
Thanks for the help!
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this article, I am going to show you how to simulate a multi-site Lab environment on a single Hyper-V host. I use this method successfully in my own lab to simulate three fully routed global AD Sites on a Windows 10 Hyper-V host.
I had an issue with InstallShield not being able to use Computer Browser service on Windows Server 2012. Here is the solution I found.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question