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SBS2K3 Server Monitoring error

Posted on 2010-09-23
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Last Modified: 2012-06-27
I have a server running SBS 2003 SP2.

I activated server monitoring about 6 months ago and it ran pretty well up until about one month ago when it failed. I tried re-running the Monitoring Configuration Wizard and it now failes.

The error message is "An error occurred while running the wizard". The
Configuring Data Store, Data Collection and Alert Threshold are all
checked at completion but Configuring Reports fails. if I do not check Receive a
daily performance report in e-mail, Configuring Reports completes
successfully. Checking to Elect to receive usage reports will also cause
Configuring Reports to fail. Specifing in an internal or external email
address has the same result, it fails.

Here's the error log:

Event Type:      Error
Event Source:  ServerStatusReports
Event Category:      None
Event ID:      1
Date:            9/23/2010
Time:            3:34:29 PM
User:            N/A
Computer:      (server name hare)
Description:
Server Status Report:
      URL:            http://localhost/monitoring/perf.aspx?reportMode=0
      Error Message:      Cannot open database requested in login 'SBSMonitoring'. Login fails.

Login failed for user '(domain name)\Administrator'.
      Stack Trace:         at usage.globalFn.connectDataSource(Boolean pingFirst)
   at usage.frmPerf.renderReportWorker()
   at usage.frmPerf.renderReport()

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Comment
Question by:Greg Mason
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6 Comments
 
LVL 78

Accepted Solution

by:
Rob Williams earned 1500 total points
ID: 33749295
There was a recent similar question where it was suggested some of the web sites may have been updated to .NET 2.0 and if that wasn't the case reinstalling monitoring was suggested:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/SBS_Small_Business_Server/Q_22765670.html
0
 

Author Comment

by:Greg Mason
ID: 33872380
Tried it. No joy.

Client doesn't want to spring for paid monitoring, Is there anything else that might work?
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LVL 78

Assisted Solution

by:Rob Williams
Rob Williams earned 1500 total points
ID: 33875662
You could try re-installing the monitoring components as per:
http://msdn.itags.org/microsoft-sbs/36137/
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Author Comment

by:Greg Mason
ID: 33910580
That didn't work either, although I am loath to re-install SQL since it will effect production and probably just make things worse..

We told the client the entire O/S will need to be re-installed from scratch to fix the issue. No one on the Microsoft support blog site has even addressed the question (typical) for a week! The only response I got was from here!
0
 

Author Closing Comment

by:Greg Mason
ID: 33910586
Good effort and might have solved the issue in some circumstances. Just not this one.
0
 
LVL 78

Expert Comment

by:Rob Williams
ID: 33914405
Thanks gem555. Sorry I was not able to help. I am surprised others did not "jump in", although that may indicate it is a unique problem.
Cheers!
--Rob
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