bretthonn13
asked on
Windows 7 laptop cannot connect to Internet using DHCP, but it can with a static address on different network.
I've got two internet connections. One is through a work network with a cable modem and series of switches, routers, etc. The other is simply an internet connection from a cable modem and a single Cisco unmanaged switch. My laptop can wirelessly connect to everything, but it can only connect to the work network when I give it a static IP. As soon as I try to obtain an IP thru DHCP on the simple network I get "Unidentified Network" - No Internet Access. Any ideas?
SOLUTION
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ASKER
Also, a 2nd laptop with the same OS (windows 7) is using it wired currently.
connect up and do and IPCONFIG /ALL and relay information to us.
Also do a IPCONFIG /ALL on a machine that's working and also relay to use.
Or look for differences.
Also do a IPCONFIG /ALL on a machine that's working and also relay to use.
Or look for differences.
Can you tell us if the cable modem run DHCP and use NAT.
ASKER
This is from the working laptop:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\David>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Lappy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 3:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Cisco Systems VPN Adapter for 64-bit Wind
ows
Physical Address. . . . . . . . . : 00-05-9A-3C-78-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::39ac:315d:8e46:d03c% 27(Preferr ed)
IPv4 Address. . . . . . . . . . . : 10.10.10.13(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 754976154
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B8-1B-AD-A4 -BA-DB-D5- 09-B7
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-F1-A1-BA-F4-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom Virtual Wireless Adapter
Physical Address. . . . . . . . . : 70-F1-A1-BA-F4-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
Physical Address. . . . . . . . . : 70-F1-A1-BA-F4-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : A4-BA-DB-D5-09-B7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dc8f:5f67:9931:9d3a% 11(Preferr ed)
IPv4 Address. . . . . . . . . . . : 173.25.203.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Thursday, September 23, 2010 2:22:11 PM
Lease Expires . . . . . . . . . . : Tuesday, September 28, 2010 11:01:49 AM
Default Gateway . . . . . . . . . : 173.25.200.1
DHCP Server . . . . . . . . . . . : 74.84.103.225
DHCPv6 IAID . . . . . . . . . . . : 245676763
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B8-1B-AD-A4 -BA-DB-D5- 09-B7
DNS Servers . . . . . . . . . . . : 97.64.168.12
97.64.183.165
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{C1065D0F-2973-432F -B45D-B1F9 BBB29D97}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:ad19:cb10::ad19:cb10( Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 97.64.168.12
97.64.183.165
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{EC1AF6F5-33E1-49D8 -A427-FD1C D85D08EA}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{D0298ECF-3373-4A1D -B6CF-6F97 A18EBA80}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{CBE389E7-5BB6-4AF3 -B96B-B185 ECB7C83E}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{6CEAD2A3-309E-40C1 -AEB6-AD7E 6A5D8800}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:14b6:1144 :52e6:34ef (Pref
erred)
Link-local IPv6 Address . . . . . : fe80::14b6:1144:52e6:34ef% 15(Preferr ed)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\David>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Lappy
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 3:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Cisco Systems VPN Adapter for 64-bit Wind
ows
Physical Address. . . . . . . . . : 00-05-9A-3C-78-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::39ac:315d:8e46:d03c%
IPv4 Address. . . . . . . . . . . : 10.10.10.13(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 754976154
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B8-1B-AD-A4
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 70-F1-A1-BA-F4-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom Virtual Wireless Adapter
Physical Address. . . . . . . . . : 70-F1-A1-BA-F4-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
Physical Address. . . . . . . . . : 70-F1-A1-BA-F4-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : A4-BA-DB-D5-09-B7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dc8f:5f67:9931:9d3a%
IPv4 Address. . . . . . . . . . . : 173.25.203.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Thursday, September 23, 2010 2:22:11 PM
Lease Expires . . . . . . . . . . : Tuesday, September 28, 2010 11:01:49 AM
Default Gateway . . . . . . . . . : 173.25.200.1
DHCP Server . . . . . . . . . . . : 74.84.103.225
DHCPv6 IAID . . . . . . . . . . . : 245676763
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B8-1B-AD-A4
DNS Servers . . . . . . . . . . . : 97.64.168.12
97.64.183.165
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{C1065D0F-2973-432F
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:ad19:cb10::ad19:cb10(
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 97.64.168.12
97.64.183.165
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{EC1AF6F5-33E1-49D8
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{D0298ECF-3373-4A1D
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{CBE389E7-5BB6-4AF3
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{6CEAD2A3-309E-40C1
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:14b6:1144
erred)
Link-local IPv6 Address . . . . . : fe80::14b6:1144:52e6:34ef%
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
ASKER
Here is the laptop not working:
The system cannot find message text for message number 0x2350 in the message fil
e for Application.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Brett\Desktop>ipc onfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Brett-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 00-26-5E-F9-17-24
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f88f:db70:a9a3:5dae% 12(Preferr ed)
IPv4 Address. . . . . . . . . . . : 100.0.0.99(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 100.0.0.100
DHCPv6 IAID . . . . . . . . . . . : 218111802
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-5B-AF-72-00 -24-BE-3E- E6-C2
DNS Servers . . . . . . . . . . . : 97.64.187.150
74.84.119.153
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8057 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-24-BE-3E-E6-C2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.130.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{DBCFD52F-857F-427E -B3A0-D5BB 20ADF6FB}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{0392DEE3-4F2A-4EED -8133-34D4 E6248495}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable Microsoft 6To4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:6400:63::6400:63(Pref erred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 97.64.187.150
74.84.119.153
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Brett\Desktop>
The system cannot find message text for message number 0x2350 in the message fil
e for Application.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Brett\Desktop>ipc
Windows IP Configuration
Host Name . . . . . . . . . . . . : Brett-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 00-26-5E-F9-17-24
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f88f:db70:a9a3:5dae%
IPv4 Address. . . . . . . . . . . : 100.0.0.99(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 100.0.0.100
DHCPv6 IAID . . . . . . . . . . . : 218111802
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-5B-AF-72-00
DNS Servers . . . . . . . . . . . : 97.64.187.150
74.84.119.153
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8057 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-24-BE-3E-E6-C2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.130.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{DBCFD52F-857F-427E
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{0392DEE3-4F2A-4EED
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Reusable Microsoft 6To4 Adapter:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:6400:63::6400:63(Pref
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 97.64.187.150
74.84.119.153
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Brett\Desktop>
I guess the config you have sent at the moment works.
Can you set it back yo DHCP and then make sure the issue is there, then do another IPCONFIG /ALL
Can you set it back yo DHCP and then make sure the issue is there, then do another IPCONFIG /ALL
The laptop that work tells us...
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : A4-BA-DB-D5-09-B7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dc8f:5f67:9931:9d3a% 11(Preferr ed)
IPv4 Address. . . . . . . . . . . : 173.25.203.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Thursday, September 23, 2010 2:22:11 PM
Lease Expires . . . . . . . . . . : Tuesday, September 28, 2010 11:01:49 AM
Default Gateway . . . . . . . . . : 173.25.200.1
DHCP Server . . . . . . . . . . . : 74.84.103.225
DHCPv6 IAID . . . . . . . . . . . : 245676763
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B8-1B-AD-A4 -BA-DB-D5- 09-B7
DNS Servers . . . . . . . . . . . : 97.64.168.12
97.64.183.165
NetBIOS over Tcpip. . . . . . . . : Enabled
It looks like that your cable modem doesn't use NAT.
Therefore it looks like you use an DHCP server from your internet provider..
"DHCP Server . . . . . . . . . . . : 74.84.103.225"
The DHCP server has an ip adress that looks public to me.
I am able to ping this ipadress..
Can you tell us how many computers you can get online and working correctly with this internet connection at once ?
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : A4-BA-DB-D5-09-B7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dc8f:5f67:9931:9d3a%
IPv4 Address. . . . . . . . . . . : 173.25.203.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Thursday, September 23, 2010 2:22:11 PM
Lease Expires . . . . . . . . . . : Tuesday, September 28, 2010 11:01:49 AM
Default Gateway . . . . . . . . . : 173.25.200.1
DHCP Server . . . . . . . . . . . : 74.84.103.225
DHCPv6 IAID . . . . . . . . . . . : 245676763
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-B8-1B-AD-A4
DNS Servers . . . . . . . . . . . : 97.64.168.12
97.64.183.165
NetBIOS over Tcpip. . . . . . . . : Enabled
It looks like that your cable modem doesn't use NAT.
Therefore it looks like you use an DHCP server from your internet provider..
"DHCP Server . . . . . . . . . . . : 74.84.103.225"
The DHCP server has an ip adress that looks public to me.
I am able to ping this ipadress..
Can you tell us how many computers you can get online and working correctly with this internet connection at once ?
Think you will need a router instead of an unmanged switch if you want to connect multiple computers to this internet connection.
I also have an ISP over my TV cable..
When I want to change of computer I have to unplug the power of the cable modem.
Connect the other computer..
Wait a 60 sec..And then plug in the power cord.
When the cable modem is start up I have a working internet connection on the other computer
When I want to change of computer I have to unplug the power of the cable modem.
Connect the other computer..
Wait a 60 sec..And then plug in the power cord.
When the cable modem is start up I have a working internet connection on the other computer
ASKER
OK, to make this easier on us, I've eliminated the unmanaged switch so now the setup is: cable modem - cat6 cable - laptop.
can you set back to dhcp and post result.
also because you said you have two lines. If you plug the working laptop in this laptops place it works fine. Correct?
also because you said you have two lines. If you plug the working laptop in this laptops place it works fine. Correct?
ASKER
Yes, the working laptop was fine no matter what I plugged it into. Here is the bad laptop's results after going back to dhcp.
The system cannot find message text for message number 0x2350 in the message fil
e for Application.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Brett\Desktop>ipc onfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Brett-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8057 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-24-BE-3E-E6-C2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.130.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{0392DEE3-4F2A-4EED -8133-34D4 E6248495}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Brett\Desktop>
The system cannot find message text for message number 0x2350 in the message fil
e for Application.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Brett\Desktop>ipc
Windows IP Configuration
Host Name . . . . . . . . . . . . : Brett-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8057 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-24-BE-3E-E6-C2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.130.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{0392DEE3-4F2A-4EED
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Brett\Desktop>
SOLUTION
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SOLUTION
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flush dns by: ipconfig /flushdns
although DHCP dosn't talk with DNS names. worth a shot
although DHCP dosn't talk with DNS names. worth a shot
ASKER
1. How do I flush the dns settings?
2. How can I find the services in Win 7?
2. How can I find the services in Win 7?
Is it possible to unplug the power cable of the cable modem and plug it again without any computers connected after 1 min.?
If the modem is back online connect the laptop that isn't working and try if you get an connection.
If the modem is back online connect the laptop that isn't working and try if you get an connection.
Maybe reboot this laptop..also
click start, and type services.
flush DNS by clicking start then type cmd. the black box will appear. Type ipconfig /flushdns
flush DNS by clicking start then type cmd. the black box will appear. Type ipconfig /flushdns
ASKER
DNS has been flushed
DHCP Client Srvs are running
I cannot power down the modem till this evening. I'm beginning to think that is what needs to be done. I've hooked up a third laptop and it is also struggling to get an address. The common component however is, all the PCs I've hooked up that have NEVER had a static IP address and always used DHCP have worked perfectly. All the machines that have once had a static IP and then I change them to use DHCP fail. Maybe just a coincidence though...
DHCP Client Srvs are running
I cannot power down the modem till this evening. I'm beginning to think that is what needs to be done. I've hooked up a third laptop and it is also struggling to get an address. The common component however is, all the PCs I've hooked up that have NEVER had a static IP address and always used DHCP have worked perfectly. All the machines that have once had a static IP and then I change them to use DHCP fail. Maybe just a coincidence though...
a router reboot would be nice to see if it's that thats not releasing the ARP table or something
ASKER CERTIFIED SOLUTION
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ASKER
Bingo! It was the ISP. 'Software_onbekend' you were dead on. The ISP is storing the mac address to the devices connected to the cable modem. They must only allow about 4 or 5 different mac addresses before they do not allow anymore. I've had 4 pcs that I know worked on this cable modem.... adding the 5th is what wouldn't work. But, any one of the first 4 were always good when I hooked them back up! Crazy. I guess "dynamic" really isn't all that dynamic for some ISPs. Also, lesson learned is just throw a router in there and be done with it because that router will have the mac address then issue out it's ips to the connected computers. Thanks everyone for your input. I learned alot today!
ASKER
Great input from everyone.
ASKER