Solved

Infected Computers - IE tries to open a new page when any link is clicked

Posted on 2010-09-23
3
656 Views
Last Modified: 2013-11-08
I have 2 computers on a network that are experiencing the same problem.
We are on a SBS 2003 network with TrendMicro WorryFree installed. (all updates for Windows and Trend have been installed)

All of a sudden the users are getting "Unauthorized URL Detection" popups from Trend which lists a random URL. This seems to happen when we have IE open and click on any link.

I have turned off System Restore and run MalwareBytes, Spybot, Norton Power Eraser, HiJackThis, stinger, etc.
None of the scans report anything.

During a full Trend scan - it found 3 Virus': TROJ_JAVA.AZ, TROJ_JAVA.BG, TROJ_JAVA.BA - all were cleaned by Trend and have not appeared again but the problem still is happening.

Any other suggestions?

0
Comment
Question by:rheide
  • 2
3 Comments
 
LVL 29

Accepted Solution

by:
Sudeep Sharma earned 500 total points
ID: 33748939
To clean and to check if you system is clean do following:

Run malwarebytes in Safe Mode with Networking and update it before running a full system scan:
http://www.malwarebytes.org/mbam-download.php

Then try HitManpro to make sure anything which might be left behind is clean:
32bit
http://dl.surfright.nl/HitmanPro35.exe
http://download.cnet.com/Hitman-Pro-3/3000-2239_4-10895604.html

64bit
http://dl.surfright.nl/HitmanPro35_x64.exe

If issue is not resolved by these tools try TDSSKiller:
http://support.kaspersky.com/downloads/utils/tdsskiller.zip
http://support.kaspersky.com/downloads/utils/tdsskiller.exe

Tutorial on TDSSKiller:
http://support.kaspersky.com/viruses/solutions?qid=208280684

If this does not resolve your issue then try Combofix:

Download Combofix
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Tutorial on how to use combofix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post logs here for further analysis.

Sudeep
0
 

Author Comment

by:rheide
ID: 33748966
I will work on those suggestions.

One other consistent thing that I noticed -
If I search for something in the IE search bar, it will automatically popup an alert (everytime).
I tried IE with no add-ons and it did the same thing.
(happens whether I have google or bing as default)

Just an FYI.

I'll get working on the other suggestions.
0
 

Author Closing Comment

by:rheide
ID: 33750757
HitManpro did the job that nothing else could do. Thanks for opening my eyes to it.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

For those of you actively in the Malware fightling business, we now have available an amazing new tool in the malware wars (first recommended to me by rpggamergirl (http://www.experts-exchange.com/M_3598771.html), the Zone Advisor for the Virus and …
How to remove superseded packages in windows w60 or w61 installation media (.wim) or online system to prevent unnecessary space. w60 means Windows Vista or Windows Server 2008. w61 means Windows 7 or Windows Server 2008 R2. There are various …
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now