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Realplayer SP gets "A Runtime error has occurred" Line:20 Invalid argument

Posted on 2010-09-23
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Last Modified: 2012-05-10
Just downloaded Realplayer SP from www.realplayer.com.  Installed OK, but then when it starts it gets "Runtime error has occurred" Line:20 Invalid argument.  Tried downloading and installing the Beta version, exact same problem.  How do I fix this?  Any help on this is appreciated.
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Question by:toddvoros
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Expert Comment

by:Merete
ID: 33752929
Did you have any other versions
Check the TEMP folders delete the contents if necessary,and also look for any running programs associated with Real in the task manager make sure none are listed, and also in program files delete any old folders for any previous versions.
Which windows please
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Author Comment

by:toddvoros
ID: 33755096
No other prior versions, cold install, Window XP SP3.  So TEMP folders and other Real tasks do not apply.  Any other suggestions?  I think this is a vendor error.
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Merete earned 1000 total points
ID: 33758253
Does your system meet the recomended requirements?
RealPlayer SP Recommended System Requirements
 • 2 GHz dual core processor or greater (supports simultaneous
record/playback features)
• 1 GB of RAM with Windows XP with Service Pack 3
• 2 GB with Vista Service Pack 1 or Windows 7
• 128 MB Video Card
• High-speed Internet connection (audio/video)
• Full Duplex sound card and speakers
• CD and DVD writer (for CD and DVD writing features)
• USB 2.0 for device connection
• Windows Media Player 11.0 or later
• QuickTime 7.5 or later
• If using Screen-Reader software: JAWS (v4.02 or greater recommended) or Windows-Eye (v4.21 or greater)


Try r/clicking the shortcut on your desktop and run as administrator.

Which download are you running Toddvoros
There is two versions one is Pro a paid for version and there is the Basic
This the basic Real Player
Not Ready for RealPlayer SuperPass? Get the Basic Player <<clcik in that small arrow
or download from here using the direct download
http://www.videohelp.com/tools?toolsearch=Real+Player&Submit=Search&convert=&s=&orderby=Name&hits=50
There is also Real player alternative
http://www.free-codecs.com/download/real_alternative.htm
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Author Comment

by:toddvoros
ID: 33885071
Yes system meets requirements, but no one has provided a solution for the original problem.
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Author Closing Comment

by:toddvoros
ID: 34125274
Solution did not resolve problem
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