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toddvorosFlag for United States of America

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Realplayer SP gets "A Runtime error has occurred" Line:20 Invalid argument

Just downloaded Realplayer SP from www.realplayer.com.  Installed OK, but then when it starts it gets "Runtime error has occurred" Line:20 Invalid argument.  Tried downloading and installing the Beta version, exact same problem.  How do I fix this?  Any help on this is appreciated.
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Merete
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Did you have any other versions
Check the TEMP folders delete the contents if necessary,and also look for any running programs associated with Real in the task manager make sure none are listed, and also in program files delete any old folders for any previous versions.
Which windows please
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No other prior versions, cold install, Window XP SP3.  So TEMP folders and other Real tasks do not apply.  Any other suggestions?  I think this is a vendor error.
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Merete
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Yes system meets requirements, but no one has provided a solution for the original problem.
Solution did not resolve problem