Solved

Sync Outlook Contacts on desktop PC to iphone via itumes

Posted on 2010-09-23
4
233 Views
Last Modified: 2013-02-10
I have problem getting my Outlook Contacts on my desktop PC (win 7, Office 2007) to sync with iphone4 using itunes.
itunes seems to sync, but I end-up with an itunes error message saying contacts couldn't sync because "...iphone
is disconnected." Media on itunes (music, etc,) sync fine. If I create a contact on iphone, it WILL sync to descktop Outlook, but no Outlook existing contacts (477) will sync to iphone.

Help.
0
Comment
Question by:JMB3216
4 Comments
 
LVL 11

Accepted Solution

by:
ProfessorBindokas earned 500 total points
ID: 33751991
Hi

This issue has been discussed a lot on many forums regarding iPhones autodisconnecting and no clear answer is out there.  I can just say what caused the problem for me and how I solved it - hope it works for you:

1.  The PC I was syncing with had both standard and high-speed USB ports.  The standard ports (on side panel of the laptop) always caused the problem.  Connecting to the high-speed port on the back of my machine solved it.
2.  Turn the phone completely off, wait a few seconds, turn on, connect to high-speed USB port and should be good to go.

Another solution that I tried prior to finding the USB port issue was disabling autosync on connection and syncing manually.  That seemed to work, but was getting on my nerves a bit.

I hope either of these two approaches helps to solve your issue.  Best of luck!
0
 
LVL 2

Expert Comment

by:JDCUSAF
ID: 35182000
I have seen this problem on several iPhones, but never on a factory iOS one.  Is the phone jailbroken?  If so, try reinstalling a factory iOS and see if the sync works properly before jailbreaking it agian.  As the Professor mentioned, always use the High Speed USB (USB 2.0) ports.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

697 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question