Solved

worry free business security blocking internet on windows 7

Posted on 2010-09-23
4
840 Views
Last Modified: 2013-11-22
I have a computer connected to a sbs 2003 domain.  The server is the DHCP server and all the computer are functioning fine except this one.  Once I install the Trend Micro Worry Free Business Security client connecting through Internet Explorer does not work.  The window whites out like it's locked up and eventually says the program is blocked contact your administrator.  Right next to it is the identical computer that works fine and if I uninstall the client the internet works fine.  This computer also got on the internet fine until a few days ago but I can't seem to figure out anything that could have possibly changed... need help!
0
Comment
Question by:excell-tec
4 Comments
 
LVL 1

Expert Comment

by:sisesise
ID: 33752231
I don't really know Trend Micro Worry Free Business Security, but you should look at the settings. If you can find something like trusted applications or blocked applications, if these don't exist, try to lower the protection level and see what happens.
0
 
LVL 21

Expert Comment

by:dan_blagut
ID: 33752531
Hello

Do you have system restore available (not deactivated)? If yes try to restore to 2 week before. It could be a setting of TMWFBS that is conserved and reaplyed after reinstall, or something that was changed on Windows Firewall/Outbound protection system that do that.
Maybe you can try to surh using an administrator account and then you will have antoher look.

Dan
0
 
LVL 3

Expert Comment

by:kawamuracd
ID: 33757421
Try installing Firefox and see if that will connect. If it does, then download IE 8 and reinstall it. If it doesn't work then uninstall the software completely and try to install it in compatibility mode.
0
 

Accepted Solution

by:
excell-tec earned 0 total points
ID: 33791043
I installed the WFBS service pack 3 that just came out, now it works fine in Windows 7.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
pdf convertor 7 66
Way to setup network drive share permanently mapped to server 3 54
Permissions on Database 11 38
moving files on usb stick 3 48
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

29 Experts available now in Live!

Get 1:1 Help Now