Solved

network printer error - Function address 0x caused a protection fault. (exception code -xc0000005)

Posted on 2010-09-23
1
7,919 Views
Last Modified: 2013-12-15
I am on a windows 7 client machine and I'm printing to a server printer on a windows 2008 R2 Foundation edition.

When I go to devices and printers and click on "Adjust print options" I get this error:

Function address 0x6d32f845 caused a protection fault. (exception code 0xc0000005) Some or all property page(s) may not be displayed.

It's an HP Offijet Pro L7500 Series printer
0
Comment
Question by:mrmyth
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 1

Accepted Solution

by:
mrmyth earned 0 total points
ID: 33750922
Okay, I got it. I removed the printer. I went to Devices and printers, selected the printer and clicked on Print Server Properties at the top. Then I clicked on drivers. Removed this printer's drivers. started and stopped the printer spooler. Then reinstalled the printer from the server.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Sometimes you might need to configure routing based not only on destination IP address, but also on a combination of destination IP address (or hostname) and destination port number. I will describe a method how to accomplish this with free tools. …
We recently endured a series of broadcast storms that caused our ISP to shut us down for brief periods of time. After going through a multitude of tests, we determined that the issue was related to Intel NIC drivers on some new HP desktop computers …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question