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network printer error - Function address 0x caused a protection fault. (exception code -xc0000005)

Posted on 2010-09-23
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Last Modified: 2013-12-15
I am on a windows 7 client machine and I'm printing to a server printer on a windows 2008 R2 Foundation edition.

When I go to devices and printers and click on "Adjust print options" I get this error:

Function address 0x6d32f845 caused a protection fault. (exception code 0xc0000005) Some or all property page(s) may not be displayed.

It's an HP Offijet Pro L7500 Series printer
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Question by:mrmyth
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mrmyth earned 0 total points
ID: 33750922
Okay, I got it. I removed the printer. I went to Devices and printers, selected the printer and clicked on Print Server Properties at the top. Then I clicked on drivers. Removed this printer's drivers. started and stopped the printer spooler. Then reinstalled the printer from the server.
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