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MAPI credentials error when backing up Information Store through backup exec.

Posted on 2010-09-24
Last Modified: 2013-12-01
Receving MAPI Credential Errors when backing up the Info store through backup exec.
All user accounts have the correct permissions and can access the IS without any issues.

Error             : e00002fe - Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again.

Does anyone know if this is caused by a windows update? - No updates from symantec have been carried out and no changes to any accounts have been made which makes me think it could be windows related.


Question by:p90md

Accepted Solution

tankmurdoch earned 500 total points
ID: 33752075
Try a separate Exchange backup, it should work successfully. If it does change the resource order in ur main backup so the Exhange gets backed up 1st. If this fails then u need to change the hosts file:

Go to:
And open the ‘Hosts’ File.

::1 localhost

Add these lines:                   servername                   servername.domainname
Ip address                servername
Ip address                servername.domainname

Hope this helps.

Keep me posted

Author Closing Comment

ID: 33752086
Solution worked.
now backing up successfully.

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