Solved

MAPI credentials error when backing up Information Store through backup exec.

Posted on 2010-09-24
2
827 Views
Last Modified: 2013-12-01
Receving MAPI Credential Errors when backing up the Info store through backup exec.
All user accounts have the correct permissions and can access the IS without any issues.
(THIS IS NOT A CREDENTIALS PROBLEM :-) )

Error             : e00002fe - Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again.

Does anyone know if this is caused by a windows update? - No updates from symantec have been carried out and no changes to any accounts have been made which makes me think it could be windows related.

Thanks,

M
0
Comment
Question by:p90md
2 Comments
 
LVL 3

Accepted Solution

by:
tankmurdoch earned 500 total points
ID: 33752075
Try a separate Exchange backup, it should work successfully. If it does change the resource order in ur main backup so the Exhange gets backed up 1st. If this fails then u need to change the hosts file:

Go to:
C:\Windows\System32\drivers\etc
And open the ‘Hosts’ File.

Delete:
::1 localhost

Add these lines:

127.0.0.1                   servername
127.0.0.1                   servername.domainname
Ip address                servername
Ip address                servername.domainname


Hope this helps.

Keep me posted
0
 
LVL 2

Author Closing Comment

by:p90md
ID: 33752086
Solution worked.
now backing up successfully.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SharePoint and OneDrive 1 67
exchange, storage, vmware 19 93
ProCurve ACL 5 60
Windows Server Backup failing on Windows Server 2016 Standard 2 42
Symantec Ghost is the number one software used for mass image deployment in enterprises. There are many others tools, including free and open source, but Ghost by far is number one. Sysprep is a utility developed by Microsoft to facilitate the ma…
Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now