Solved

MAPI credentials error when backing up Information Store through backup exec.

Posted on 2010-09-24
2
830 Views
Last Modified: 2013-12-01
Receving MAPI Credential Errors when backing up the Info store through backup exec.
All user accounts have the correct permissions and can access the IS without any issues.
(THIS IS NOT A CREDENTIALS PROBLEM :-) )

Error             : e00002fe - Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again.

Does anyone know if this is caused by a windows update? - No updates from symantec have been carried out and no changes to any accounts have been made which makes me think it could be windows related.

Thanks,

M
0
Comment
Question by:p90md
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 3

Accepted Solution

by:
tankmurdoch earned 500 total points
ID: 33752075
Try a separate Exchange backup, it should work successfully. If it does change the resource order in ur main backup so the Exhange gets backed up 1st. If this fails then u need to change the hosts file:

Go to:
C:\Windows\System32\drivers\etc
And open the ‘Hosts’ File.

Delete:
::1 localhost

Add these lines:

127.0.0.1                   servername
127.0.0.1                   servername.domainname
Ip address                servername
Ip address                servername.domainname


Hope this helps.

Keep me posted
0
 
LVL 2

Author Closing Comment

by:p90md
ID: 33752086
Solution worked.
now backing up successfully.
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microservice architecture adoption brings many advantages, but can add intricacy. Selecting the right orchestration tool is most important for business specific needs.
Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question